Food/beverage Supervisor

3 weeks ago


Middleton, United States Ferncroft Country Club Full time

Ferncroft Country Club, a private club located on Boston’s North Shore, is currently seeking a motivated and ambitious F&B Supervisor who understands the concept of high-end customer service within a family-oriented country club setting that also features a brisk and growing weddings and events business. The Supervisor is an intricate part of the club’s management team while working hand in hand with the Assistant Food and Beverage Manager and the Director of Food and Beverage.

Responsibilities include:

- Oversee a seasonal department managing and motivating a small team. Be the point person for member interaction and communicate with other members of the F&B management team.
- Plan and implement staffing schedules to ensure customer service standards are achieved with minimum employee cost. Monitor activities to ensure compliance with club payroll policies and procedures.
- Help manage and monitor Staff in the club's other outlets, including banquets and our restaurant.
- Effectively and professionally interact and communicate with senior management, ownership, other employees, vendors, members, senior staff, sponsors and clients.
- Perform other duties as appropriate.

Qualifications required:

- Three-plus years of experience in the food and beverage/hospitality industry, with at least two years’ experience in personnel management.
- Proven track record of team management, organizational, and coaching skills.
- Solid understanding of a la carte and banquet revenue generation.
- Comprehensive knowledge of expense control as it relates to payroll and the forecasting and budgeting of expenses.
- Experience with purchasing and inventory systems.
- Technical literacy including Word and Excel, payroll management and point of sale systems.
- Team player able to grow relationships with management, staff, members and guests.

Pay: From $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Restaurant Experience: 2 years (required)

Work Location: In person



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