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Director of Research

4 weeks ago

Scottsdale, United States Kahala Brands Full time

Kahala, a globally recognized leader in quick-service restaurant franchising, has an opportunity for a Director of Research & Development to join us in the corporate office in Scottsdale, Arizona. Kahala franchisees and partners operate a portfolio of over 27 QSR brands including Cold Stone Creamery, Blimpie, TacoTime and Great Steak, among others, in over 20 countries around the world.
- **YOU SHOULD WORK FOR KAHALA**_

Equal Opportunity Employer M/F/D/V

***:
Serve as the primary R&D contact for Cold Stone Creamery and various other sweet brands, both domestically and internationally. Develop new products, procedures and process for assigned brands. Work closely with Purchasing and suppliers to procure products as needed. Monitor current industry trends, consumer insights and competitive restaurant/menu strategies. Function as the resident food scientist for Kahala Brands.

**KEY RESPONSIBILITIES**:

- Provide innovative ideas for the development of new products and flavors for use domestically and/or internationally
- Formulate new products from benchtop through commercialization
- Conduct new product evaluations for quality, costs, ease of use/preparation while maintaining food safety and regulatory requirements specific to the menu development
- Lead annual ideation sessions and present new products and flavors
- Analyze feedback and results from product cuttings for specific product attributes
- Assist in alternative mix development, identifying flavor alternatives, and reviewing special flavor/product requests for international Master Franchisees
- Lead the communication, inspection and approval process for international dairies
- Identify opportunities for competitive market advantage through creative prototype development
- Monitor current industry trends, consumer insights and competitive restaurant/menu strategies
- Review and assist with the flavor development of licensed food products
- Evaluate products to identify opportunities for improvement in areas such as ingredient statements, nutritional facts, costs and shelf lives
- Identify, review and approve potential ingredient, manufacturing and co-manufacturing suppliers
- Maintain accurate and organized records for product development, recipes, suppliers, spec sheets and ingredients
- Share responsibilities for nutritional analysis using ESHA Genesis nutrition software
- Meet with suppliers and manufacturers for prospective new products, ideations for new items, and improvements for existing items
- Collect Kosher certificates annually from suppliers
- Provide responses for consumer inquiries when relevant
- Demonstrate technical expertise with emphasis on food science, food chemistry, shelf life, ingredient functionality, sensory techniques, ingredient processing interactions, analytical and test procedures, and recipe formulation
- Offer thorough understanding of food safety in all aspects of the business including all products and ingredients, equipment, sanitation and cleanliness
- Supervise assigned personnel
- Participate in special events such as school tours, celebrity events and new franchisee training
- Support various Ops Services team responsibilities and assist with headquarters events such as dry run fundraisers, employee lunches and employee activities (e.g., planning/setting up/hosting/breaking down headquarters events)

**PERSONAL ATTRIBUTES**:

- Passionate about food
- Creatively inclined

**KNOWLEDGE/SKILLS**:

- Bachelor of Science degree is required; Master’s degree is beneficial
- Degrees in Food Science and/or Dairy Science are preferred
- Experience primarily in research and development with exposure to ice cream innovation and flavor development
- Excellent verbal and written communication skills
- Strong presentation skills
- Ability to handle a variety of different tasks at once, prioritizing and sequencing actions/decisions to move tasks toward execution
- Organized, detail-oriented and able to work independently, as well as part of a team
- Enthusiastic, optimistic and service-minded team leader
- Demonstrated desire for continuous learning and improvement
- Ability to travel domestically and internationally on occasion

Pay: $100,000.00 - $125,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift

Application Question(s):

- What are your salary requirements for this role?
- How did you hear about us? If you were referred by an employee, please list their name here.

Ability to Relocate:

- Scottsdale, AZ 85258: Relocate before starting work (required)

Work Location: Hybrid remote in Scottsdale, AZ 85258

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