IT Help Desk Technician

This role is a long term extending contract that requires 4 days per week onsite in Harrisburg, PA.Must HAVES:1+ years of experience in a Tier I Helpdesk role, providing primarily over the phone support with ticketing systemsExperience troubleshooting hardware and software in an enterprise level environmentHands-on experience with Active Directory and...

This role is a long term extending contract that requires 4 days per week onsite in Harrisburg, PA. Must HAVES: 1+ years of experience in a Tier I Helpdesk role, providing primarily over the phone support with ticketing systems Experience troubleshooting hardware and software in an enterprise level environment Hands-on experience with Active Directory and...

This role is a long term extending contract that requires 4 days per week onsite in Harrisburg, PA.Must HAVES:1+ years of experience in a Tier I Helpdesk role, providing primarily over the phone support with ticketing systemsExperience troubleshooting hardware and software in an enterprise level environmentHands-on experience with Active Directory and...

This role is a long term extending contract that requires 4 days per week onsite in Harrisburg, PA.Must HAVES:1+ years of experience in a Tier I Helpdesk role, providing primarily over the phone support with ticketing systemsExperience troubleshooting hardware and software in an enterprise level environmentHands-on experience with Active Directory and...

We are hiring for multiple roles, from entry-level to lead positions. Come join Ollie's 40-year history of retail success. A publicly traded company since 2015, we're 500 stores strong in 30 states, and intensely focused on increasing our footprint. Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to...

We are hiring for multiple roles, from entry-level to lead positions. Come join Ollie's 40-year history of retail success. A publicly traded company since 2015, we're 500 stores strong in 30 states, and intensely focused on increasing our footprint. Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to...

**Higher Information Group is currently seeking a IT Help Desk Technician to work onsite at our Harrisburg location.** The customer service oriented Help Desk Technician will provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide...

**Role - HDA3 A4 SC3 (Tier 1 Help Desk)** **Location : 1101 South Front St., Harrisburg, PA ---(Onsite)** **Duration: 6+ Months** **The Help Desk Analyst performs the skills listed below-** - Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. - Investigates and resolves computer software and...

**Role Description**: - **End-user Support**_ - Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. - Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues. -...

Hello This is Sheetal from ABSI. I got a REMOTE ROLE, looking for a IT HELP DESK ANALYST **POSITION : IT HELP DESK ANALYST** **LOCATION : HARRISBURG PA** **REMOTE ROLE** **ONE DAY NIGHT SHIFT IS ALSO THERE** Role Description: End-user Support - Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract,...

Role Description:- End-user Support_ Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or thirdparty service providers to ensure the quick resolution of IT/Network issues. Works with...

Job Summary: **Responsibilities**: - Analyze and resolve hardware and software problems - Provide support for network connectivity, including LANs, WANs, VPNs, and mobile devices - Assist in maintaining IT infrastructure and network administration tasks - Collaborate with team members to improve IT processes - Utilize ticketing systems like Jira to track...

Position**:Help Desk Analyst** Location: Harrisburg, PA Duration: 6+ Months Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. **This requisition has an hour-long in-person interview at The Server Farm.** This position is 100% onsite and at the PennDOT Server Farm. There is free off-street parking...

Job Overview: **Duties**: - Troubleshoot software and hardware issues - Utilize IT support tools such as Jira, SCCM, and Remedy for ticket management - Assist with network connectivity, DNS, firewall configurations - Provide exceptional customer service to end-users - Collaborate with other IT teams for problem resolution Qualifications: - Proficiency in...

**Tier 1 Help Desk || Contract || Onsite - Harrisburg, PA** **More than 1 year of experience is required.** **Job description**: This is a Tier 1 position requiring working on phones all day. **Required Skills**: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves...

We have an immediate opening for Contract role Help Desk/Call Center Analyst. ONSITE/local to the Harrisburg, PAEssential Job Functions:Job Title: Help Desk Analyst Duration: Long TermLocation: Harrisburg, PA Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM – 4:30AM or 8:30AM to 5PM whichever of those two...

**Role: Help Desk Analyst** **Location: Harrisburg, PA** **Duration: 1+ Months (Possible to extend)** **There are two available Tier 1 positions.** **This requisition has an hour-long in-person interview.** **This requisition's current PO is funded through 6/30/24, so use that date in the RTR. Contract end date is dependent on the final schedule and...

Title: Help Desk AnalystLocation: Harrisburg, PAInterview:- WebcamThe Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. There is no wiring, hooking up or unhooking anything, no remote access...

Title: Help Desk AnalystLocation: Harrisburg, PAInterview:- WebcamThe Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. There is no wiring, hooking up or unhooking anything, no remote access...

There are two available Tier 1 positions. This team teleworks on every Friday. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at - 1101 South Front St., Harrisburg, PA 17104 The Help Desk Analyst performs the skills listed below - Provides...