Pregnancy Center Manager

1 month ago

Seminole, United States Catholic Charities Full time

**SUMMARY**: The Pregnancy Center Manager is responsible for the day to day direct services provided to clients in a center. This also involves program development, outreach, fundraising and supervision, evaluation, training, retention, and enrichment of the volunteers. Pregnancy Center Manager is also responsible for the day to day of the center by implementing agency and program policies and procedures.
- **ESSENTIAL DUTIES AND RESPONSIBILITIES**_**:_
- Attend training and other educational opportunities to ensure quality of mentoring, administrative and management skills.
- Assist in identifying additional funding resources and writing proposals, grants, etc.
- Develop and maintain ongoing relationships with priest and churches in the community.
- Develop and maintain relationships with other ministries/organizations that meet client needs.
- Develop and oversee client support services offered by the ministry such as parenting classes, client outreach programs, adoption program, and information about HEART and Project Rachel.
- Develop, oversee, and revise promotional materials used in presenting the center to clients and the community.
- Educate the local community, including churches, priest, community groups, as well as the professional community about the center with the goal of obtaining support and involvement with the program.
- Network and collaborate with other agencies in related fields and churches through presentations and community event participation.
- Ensure Web site survey entries are done in a timely manner - case supervision/review, client satisfaction surveys, FPCN and ultrasound surveys.
- Evaluate, select, and maintain needed educational materials and resources for client use.
- Everyday coordination and provision of client services for Foundations of Life Pregnancy Center Program which include: pregnancy testing and options counseling, limited ultrasound, adoption services, mentoring, educational programming and post abortion support groups.
- Handle routine business calls and take appropriate action
- Interact with program manager to relate client or volunteer needs, progress of center, problems and goal setting and implementation
- Maintain a working relationship with agencies, physicians, churches, and organizations that refers clients to or accepts referrals from other agencies or programs.
- Maintain and update the referral resources for staff, volunteer, and client use.
- Oversee mentoring counseling and all other services provided for clients Provide peer counseling and services for clients when volunteers are not available.
- Oversee record-keeping and effective follow-up of clients by volunteers
- Oversee scheduling of all volunteers and staff
- Participate in PQI Team FOL and Case Review Committee for quality assurance.
- Participate in program budget development and management.
- Plan, coordinate and manage all program activities.
- Promote and market program services throughout the Diocese and the local community.
- Represent the center to priest and churches regarding support ministries and volunteer opportunities.
- Represent the center to priest, churches and community organizations through correspondence, meetings, presentations, and community outreach.
- Responsible for assuring program accountability and ensures productivity standards are implemented and evaluated ensure quality of services. This includes program outcomes, short term goals, operating procedures, record keeping, and risk management issues.
- Responsible for establishing volunteer retention within the program at the managed center.
- Responsible for marketing and fundraising for FOL Hillsborough to ensure program sustainability.
- Responsible for planning, implementing, and coordinating efforts and community events that will maintain and increase outreach and support for the program.
- Responsible for staff and volunteer performance evaluations.
- Review client files, case notes and offer suggestions and encouragement to volunteers
- Submit all pertinent data to the Administrative Assistant staff for CMHC entry which includes: central intakes, weekly staff activity reports, volunteer timesheets, FPSS 4000 charges.
- Supervises Hillsborough center staff and volunteers.
- Trains all new volunteers to properly get acquainted with the program and agency policies and procedures.
- Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
- **OTHER RESPONSIBILITIES**:

- Complies with all applicable training requirements.
- Complies with all company safety, personnel and operational policies and procedures.
- Complies with work schedule to ensure effective operations of Agency programs.
- Contributes positively as a member of a productive and cooperative team.
- Participates in Agency Performance Quality Improvement (/PQI) program and Accreditation/Reaccreditation process.
- Performs other duties as necessary to fulfill Cathol

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