Bi-lingual Insurance Agency Customer Service

4 weeks ago


Bedford Park, United States Insure Online Full time

**Responsibilities Include**:

- Handle customer service duties, including taking payments, and handling inspections.
- Provide excellent customer service.
- Mail quote letters to all in a timely manner.
- Follow proper cash handling processes.
- Knowledge of all systems and programs the company utilizes.
- Cross-sell existing clients when appropriate.
- Complete follow-up procedures for cross-selling new customers.
- Continue to learn product and underwriting detail of various carriers for additional sales opportunities and for professional development.
- Assistance with other organizational projects when needed.
- Contact canceled clients for reinstatement.
- Other duties assigned at management discretion.

**Requirements**:

- Licensed or willingness/ability to obtain licensed.
- Bi-Lingual
- Prior Insurance Customer Service experience
- Knowledge of the Property & Casualty Insurance
- Solid written and oral communication skills
- High school diploma or its equivalency



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