Hotel General Manager

3 weeks ago

Dothan, United States Harmony Hospitality Full time

**About us**

A GM certificate is required with in 90 - 180 days of starting in the position.

We are professional and agile. Our work environment includes:

- Modern office setting

**Responsibilities**:

- Oversee the daily operations of the hotel, including front desk, guest relations, and night audit
- Ensure excellent customer service and guest satisfaction
- Manage and train hotel staff to provide exceptional service
- Handle guest complaints and resolve any issues that may arise
- Monitor and maintain hotel cleanliness and appearance
- Implement and enforce hotel policies and procedures
- Coordinate with other departments to ensure smooth operations

**Skills**:

- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Knowledge of phone etiquette and phone systems
- Proficient in computer systems and hotel management software

This is a challenging yet rewarding position that requires strong leadership, excellent communication skills, and the ability to provide exceptional customer service. If you are a motivated individual with a passion for hospitality, we would love to hear from you.

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Pay: $48,000.00 per year

**Benefits**:

- Employee discount
- Health insurance
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Management: 2 years (required)
- Hotel: 1 year (required)

Work Location: In person

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