Patient Intake Representative- Ambulatory Care
2 months ago
Overview:
Our team members are the heart of what makes us better.
At **Hackensack Meridian **_Health_** we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
This position is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records.
***This is a Per Diem position - Schedule is Wednesday from 11am-8pm and Saturday 8am-1pm**
**Responsibilities**:
A day in the life of a **_Patient Intake Representative_** at Hackensack Meridian Health includes:
- Communicates all pertinent information to patient/customer at initial and subsequent contacts.
- Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action.
- Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes.
- Verifies insurance on all new referrals and screens appropriately for department specific needs.
- Documents all interactions with insurance representatives, patients/customers and interested parties.
- Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors.
- Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information.
- Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations.
- Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms.
- Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork.
- Informs patient of co-payment/payment responsibilities and collects payment.
- Compiles new patient chart including department forms.
- Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines.
- Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals.
- Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
- Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day.
Qualifications:
**Education, Knowledge, Skills and Abilities Required**:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting.
- Good organizational skills; ability to set priorities effectively.
- Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks.
We have other current jobs related to this field that you can find below
-
Old Bridge, United States Hackensack Meridian Health Full timeOverview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one...
-
Patient Intake Representative- Ambulatory Care
3 weeks ago
Old Bridge, United States Hackensack Meridian Health Full timeOverview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...
-
Patient Intake Representative- Ambulatory Care
1 month ago
Old Bridge, United States Hackensack Meridian Health Full timeOverview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...
-
Ambulatory Pharmacist
3 weeks ago
Old Bridge, United States Hackensack Meridian Health Full timeOverview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support...
-
Ambulatory Pharmacist
3 weeks ago
Old Bridge, United States Hackensack Meridian Health Full timeOverview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...
-
Ambulatory Pharmacist
3 weeks ago
Old Bridge, United States OLD BRIDGE RETAIL PHARMACY Full timeOur team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another...
-
Certified Nursing Assistant
1 hour ago
Old Bridge, United States Preferred Care at Old Bridge Full timePreferred Care at Old Bridge - Certified Nursing Assistant (CNA) Certified Nursing Assistant (CNA) Description: Nursing is a profession within the health care sector focused on the care of individuals, families, and communities so they may attain, maintain, or recover optimal health and quality of life. They also take on vital roles of education, assessing...
-
Urgent Care Physician Assistant
2 months ago
Old Bridge, United States American Family Care Full timeBenefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, CME stipend, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art...
-
Urgent Care Physician Assistant
1 week ago
Old Bridge, United States American Family Care Full timeBenefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, CME stipend, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art...
-
Patient Care Technician- Emergency Room-Old Bridge
2 months ago
Old Bridge, United States Hackensack Meridian Health Full timeOverview The Patient Care Technician functions as a caregiver for a specific patient population in order to achieve desired outcomes. This position focuses on expanding knowledge and skills, provides effective direct and indirect care as part of the interdisciplinary team to a variety of complex patients. Under the direction and supervision of the...
-
Urgent Care Physician Assistant
2 weeks ago
Old Bridge, United States American Family Care Old Bridge Full timeJob DescriptionJob DescriptionBenefits/PerksGreat small business work environmentFlexible schedulingPaid time off, health insurance, dental insurance, retirement benefit, CME stipend, and more!Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis....
-
LPN Licensed Practical Nurse
2 weeks ago
Old Bridge, United States Total Safety Consulting Group Inc Full timeJob DescriptionJob DescriptionLPNJob Description: Record a patient;s medical history accurately Take and record measurements of blood pressure, temperature, heartrate etc. Observe patients under treatment to identify progress, side-effects ofmedications etc. Monitor patients; condition including fluid intake and output andcompose patient...
-
Ambulatory Surgical Technologist- Pittston
2 weeks ago
Old Forge, United States Geisinger Full timeJob Title: Ambulatory Surgical Technologist- Pittston (Per Diem)Location: Pittston, PennsylvaniaJob Category: Diagnostic ServicesSchedule: Per DiemWork Type: Part timeDepartment: JM-Ambulatory Surgery Center Nursing TeamDate Posted: 03/19/2024Job ID: R-59910Job SummaryAssists surgeon with procedures related to the care of patients of all ages during surgical...
-
Licensed Practical Nurse
3 weeks ago
Old Bridge, United States Biogensys Full timeJob DescriptionJob DescriptionWe are hiring a Licensed Practical Nurse for one of our clients in Old Bridge, NJ.Job Description:Record a patient's medical history accuratelyTake and record measurements of blood pressure, temperature, heart rate etc.Observe patients under treatment to identify progress, side-effects of medications etc.Monitor...
-
Patient Service Representative
2 weeks ago
Old Town, United States Penobscot Community Health Care Full timeAre you a critical thinker who thrives in kindness, positivity, and stellar customer service? PCHC's Helen Hunt Health Center is looking for a Patient Service Representative (PSR)! In this role, you’ll demonstrate a high level of awareness and appropriate judgement, and you’ll be the first positive force which highly influences the effectiveness of our...
-
Licensed Practical Nurse
3 weeks ago
Old Bridge, United States Biogensys Full timeJob DescriptionJob DescriptionTitle: Licensed Practical NurseLocation: Old bridge, NJDuration: 3+ Months ContractPay Rate: $35/hr W2Shift: 40 hr/week (3P-11:30P), Weekdays and WeekendsJob Description:Record a patient's medical history accuratelyTake and record measurements of blood pressure, temperature, heart rate etc.Observe patients under treatment to...
-
Patient Access Specialist- FT- Evening
2 months ago
Old Bridge, United States Hackensack Meridian Health Full timeOverview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one...
-
Patient Access Specialist- FT- Evening
2 months ago
Old Bridge, United States Hackensack Meridian Health Full timeOverview "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...
-
Advanced Practice Provider
2 months ago
Old Bridge, United States American Family Care Full timeBenefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, CME stipend, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art...
-
Periodontist
7 days ago
Old Bridge, United States Dental Care Alliance Full timeOverview: Welcome to Old Bridge Dental, where families come first for exceptional dental care in Old Bridge, NJ. Our highly skilled dentists and warm, knowledgeable staff deliver high-quality, affordable dental services to meet the needs of adults and children from the age of seven. As a full-service family dental center providing a wide range of treatments,...
