Um Pharmacy Technician

2 weeks ago


New York, United States HealthFirst Full time

The Pharmacy Technician position is a dynamic position responsible for the intake and review of prior authorization requests for medications requested under the medical benefit. The Pharmacy Technician is responsible for approval decisions/denial recommendations based on predetermined clinical criteria, updates to units requested, decision notification for members and providers, establishing good rapport with Provider offices, strong communication and customer service skills. The Pharmacy Technician position is part of multidisciplinary team and will work closely with Providers, Pharmacists, and Medical Directors. The Pharmacy Technician will report to the Clinical Pharmacist.

**Duties & Responsibilities**:
Review prior authorization requests and units for medications requested under the medical benefit
Assess provider-submitted clinical information for clinical appropriateness based on predetermined clinical criteria
Telephonic/ fax/ mail notification to members and providers of authorization decisions
Ensure prior authorization reviews are conducted in time-frames set forth by CMS and/or NYSDOH
Establish great rapport with Provider offices via telephonic communication
Send Providers request for information sheets
Ensure that patient information is always shared appropriately maintaining confidentiality and compliance with federal/HIPAA regulations
Additional duties as assigned

**Minimum Qualifications**:
Pharmacy Technician with active national Pharmacy Technician Certification Board (PTCB) certificate or active Pharmacy Technician License in the state of New York
Minimum of 1 year experience conducting prior authorization reviews
Strong clinical background
Strong written and verbal communication skills in English
Demonstrated critical thinking and problem-solving skills
Team player with a passion for learning and interest in growing skills in a dynamic environment with various opportunities
Strong telephonic communication skills

**Preferred Qualifications**:
Strong written and verbal communication skills in Chinese, Spanish, or Russian
Knowledge of specialty pharmaceuticals and billing practices in the medical benefit
Knowledge of regulations of the Centers for Medicare and Medicaid Services including but not limited to National and Local Coverage Determinations
PC Skills with Microsoft Word, PowerPoint (creating presentations and slides), and Excel (Pivot tables).
Experience with TruCare Care Management Platform

**License or Certification**: Certified Pharmacy Technician in the state of NY in good standing.

**Regulatory or Compliance activities**:
Assists in regulatory and compliance audits for all plans. Ensure all activities are conducted in compliance with regulations.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

EEO Law Poster and Supplement

**Hiring Range**:
**Greater New York City Area (NY, NJ, CT residents)**: $47,403 - $62,400

**All Other Locations (within approved locations)**: $41,101 - $60,320
- The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.


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