Hotel Floor Checker

2 months ago

Davenport, United States Rhythm City Casino Full time

Department Name:
Hotel

Summary:
The Hotel Floor Checker is responsible for ensuring the cleanliness, and the proper process of maintaining rooms, maintaining a clean and organized facility, training employees, hiring and directing employees, tracking employee progress, knowing and maintaining safety requirements, and reporting and following up on maintenance issues.

This role is a great opportunity for one aiming to advance within the hospitality industry.

Essential Functions:

- Must possess prior floor checker experience
- Provide exceptional guest service and resolve any guest complaints appropriately.
- Check rooms when Housekeeper is finished to ensure cleanliness.
- Restock carts, linen closets, and other items necessary to perform Housekeeping responsibilities.
- Report all incidents to Housekeeping Manager.
- Provide exceptional customer service to all internal and external customers.
- Resolve problems quickly and accurately, while following directions thoroughly.
- Perform functions under frequent time pressure in an interruptive environment.
- Answer questions for guests regarding local area facilities and points of interest.
- Work cohesively with a team to accomplish assigned duties

Required:

- Prior floor checker experience is required for this position.

Schedule:
Full-time: 8:30a-4:30p, Sun 9a-5p, days off vary

**Salary**:
Starts at $17.25/hr & 40 hours of PTO

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