Epic Credentialed Trainer Ppoc

At Boston Children’s Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

The Credentialed Trainer supports training activities and programs in support of the Epic system for the end users at the Pediatric Physicians’ Organization at Children’s (PPOC). Assists with designing, developing, delivering, and evaluating training content and communication for PPOC and Practice staff. Provides both formal group-training classes (virtual or in-person) and individualized (one on one) coaching for clinicians and administrative staff. Assists practice staff by answering questions or resolving problems pertaining to Epic. Evaluates existing workflows for practices in order to provide them with guidance on how to optimize their workflow by using Epic more effectively and efficiently. Provides at the elbow support for new practice go lives.

**This Credentialed Trainer will be responsible for**:

- Participates in analyzing tickets, feedback and requests to identify need for modification in curriculum and delivery of training. Typically conducts initial scoping of requests that are more complex.
- Develops or provides substantive input to training curriculum for online learning or in-person instruction. Regularly obtains feedback from super-users and their managers. May provide specialty training to user groups.**In order to qualify, you must have**:

- High School Diploma / GED, Bachelor’s Degree preferred
- Experience with training associated with the implementation of new technology required.
- Demonstrated ability to develop curriculum/instructional materials, and deliver education to adult learners in a healthcare setting.
- At least 3 years’ experience as a trainer and instructional designer for adult learners required, preferably with IT technology in a healthcare setting. May substitute 5 years-experience in a healthcare delivery management role, or as a healthcare IT analyst focused on electronic medical records implementation and support.
- Training end-users directly or in providing substantive input training curriculum or materials.

**Boston Children’s Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).**

Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.