Intake Counselor

3 weeks ago

Chicago, United States Hartgrove Behavioral Health System Full time

**Responsibilities**:
**Join Our Team**

A Career with Hartgrove Behavioral Health System Offers....
- A rewarding career improving the lives of adults and youth
- Highly competitive wages & shift differentials
- Career advancement and mobility
- An engaged leadership team with a commitment to patient and staff safety
- And much more

**Emergency Service Intake Counselor **responds to inquiry calls regarding services. Provides appropriate information and referrals. Oversees the admission process including appropriateness of the admission, completion of all required admission paperwork, pre-certifications and benefit verifications and coordination with the Physician, Social Worker, U.R. Coordinator and treatment team. Obtains billing and insurance information, unit/program assignment, etc. Knowledgeable and able to explain Hospital programs and services. Understands and considers basic growth and development needs specific to the age and population served. Provides accurate and complete information to Hospital Administration and physicians regarding admissions, referrals, discharges, etc. Conducts tours of the Hospital. Trains other staff in the admission process, policies and procedures. Assures compliance with all applicable laws, codes, rules and regulations that pertain to psychiatric admissions. Maintains all data/records regarding the intake and admission process. Obtains, organizes and has current information regarding discharges, bed availability, admission times, etc., level of care assessments as needed. Has a strong understanding of the department computer systems. Assures that maintenance of a safe and sanitary environment. Conducts the initial assessment which includes prior treatment history, previous medications, health screen, family dynamics and risk factors.

**Hartgrove Behavioral Health System** is a 160-bed leading psychiatric hospital dedicated to providing quality behavioral health services for its diverse population of children, adolescents and adults. Hartgrove Hospital has become the flagship behavioral health facility within Universal Health Services, Inc., its parent company. As a leader in behavioral health within UHS and in the Chicago area, Hartgrove Hospital is a state-of-the-art facility offering some of the most advanced technologies and programs found in the behavioral health field. We are dedicated to our teamwork approach and provide a compassionate and therapeutic environment, as well as offering a continuum of specialty programs throughout our inpatient, partial and outpatient services.

Hartgrove is a Joint Commission approved and state licensed facility focused on short-term crisis stabilization programs. We provide fully accredited educational programs, comprehensive Activity Therapy, Pet Assisted Therapy, Art Therapy, Horticultural Therapy and Dance Movement while utilizing a holistic treatment approach.

**Hartgrove Behavioral Health System is first hospital in the nation to receive the Joint Commission Gold Seal of Approval for Trauma-Informed Care and Neuropsychiatry**

**_
**Ranked as one of the “Top 100 Best Psychiatric Hospitals in the Country” by US News & World Report**_**

Qualifications:
**JOB SPECIFICATIONS**:To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

**Education**:Masters Degree in Psychology or Social Work required

***

**Experience**:Two years of psychiatric experience preferred.

**Licensure/Certification**:Licensure or eligibility for licensure preferred.

**Knowledge**:Working knowledge of Illinois Confidentiality Act, Illinois Mental Health Code, EMTALA and ILPA progress. Detailed understanding of psychiatric criteria for various levels of care. Thorough understanding of DSM-IV criteria. Computer training/experience, crisis intervention and risk assessment, customer service skills, leadership skills.

**Supervision Received**:Director of Emergency Services, Assistant Director, and/or Supervisor

**Supervision Exercised**:None

**Line of Promotion**: Assistant Director or Supervisor

**Working Conditions**:Works in the Emergency Services area, the inpatient units and other areas of the Hospital. Hazards include risk of exposure to communicable disease and risks associated with managing psychiatric patients with the potential to lose control and risks associated with the use of electrical equipment.

**P**hysical Requirements**: Ability to communicate verbally and in writing. Physical agility to manage patients. Push, pull and lift up to 40 pounds. Intermittent sitting, standing, walking, bending, reaching and stooping.

The physical requirements described here are representative of those which must be met by an employee to successfully perform the functions of this job. Re

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