Customer Service Team Member

1 month ago

Reston, United States Michaels Stores, Inc. Full time

Store - DC-RESTON, VA

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.

Collects and disposes of trash following approved procedures.
Dust and damp mops floors following approved procedures.
Moves equipment and products for proper cleaning and places products back in correct placement.
Cleans assigned areas with the use of assigned materials and equipment.
May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
Seeks out areas requiring cleaning; takes initiative to complete the task.
Completes all tasks assigned by supervisor.
Performs tasks in accordance with all federal, state and county guidelines.
Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
Project a positive image and serve as a role model for other Team Members.

**Other duties as assigned may include**:
Provide a fast and friendly check out experience; execute cash handling to standards.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS)
Participate in the truck un-load, stocking, and planogram (POGs) processes.
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
Retail and/or cleaning experience preferred

Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
Use of standard commercial cleaners and chemicals from cleaning supplies

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster

  • Service Team Member

    1 month ago

    Reston, United States Michaels Stores, Inc. Full time

    Store - DC-RESTON, VA - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties through Team Member, Customer Service, Retail, Merchandise, Store

  • Part-time Member Services/customer Service Rep

    3 weeks ago

    Reston, United States Reston Association Full time

    **Essential Duties and responsibilities**: - Provides a high level of customer service to internal and external customers. Maintains a professional work environment, work space, and appearance. - Provides coverage to the Member Services Desk on a daily basis; responds to requests for information from members in person, by telephone, and electronically; and...

  • Seafood Team Member

    2 weeks ago

    Reston, Virginia, United States Whole Foods Market Full time

    **NYC CANDIDATES:** As mandated by New York City any New Member hired or Team Member transferring into NYC locations must be prepared to upload proof of having received at least one dose of a COVID-19 vaccine to Workday on their hire date. Alternatively, those seeking either a medical or religious accommodation must submit an accommodation request through...

  • Team Member

    3 weeks ago

    Reston, United States Taco Bell Full time

    Job DetailsJob Location: 038992 - Reston - Reston, VAPosition Type: Team MemberSalary Range: UndisclosedDescription• Presents a neat, clean appearance, in company uniform• Greets each customer they encounter with a smile and a word of welcome or departure• Maintains a clean and safe environment for customers• Serves customers according to all company...

  • Team Member

    1 week ago

    Reston, United States Potbelly Full time

    Earn up to $16.50 including tips! - You gotta have it HOT... hot peppers, hot sandwiches, hot pay! - Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood...

  • Clinical Team Member

    2 weeks ago

    Reston, Virginia, United States OrthoVirginia Full time

    Job DescriptionJob DescriptionLocation: 24600 Millstream DriveStone Ridge, VA 20105 Position RequirementsHigh school diploma or equivalent2 years' experience in a medical facility working as a medical assistant or heavy administration role Preferred CCMA, CMA, RMA or ROT PreferredPhysical health sufficient to meet the ergonomic standards and demands of the...

  • Team Member

    2 weeks ago

    Reston, United States Wegmans Food Markets Full time

    Schedule: Part timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or olderLocation: Reston, VAAddress: 11950 Hopper StreetPay: $15.50 - $16 / hourJob Posting: 06/21/2024Job Posting End: 07/05/2024Job ID:R0214300we are a food market where you make the differenceAt Wegmans, we’re on a mission to help people...

  • Team Member

    1 week ago

    Reston, United States Wegmans Food Markets Full time

    Job DescriptionSchedule: Part timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or olderLocation: Reston, VAAddress: 11950 Hopper StreetPay: $15.50 - $16 / hourJob Posting: 06/21/2024Job Posting End: 07/05/2024Job ID:R0214300we are a food market where you make the differenceAt Wegmans, we’re on a mission...

  • Team Member

    3 days ago

    Reston, United States Wegmans Food Markets Full time

    Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Reston, VA Address: 11950 Hopper Street Pay: $15.50 - $16 / hour Job Posting: 06/21/2024 Job Posting End: 07/05/2024 Job ID:R0214300 we are a food market where you make the difference At Wegmans, we’re on a mission to help...

  • Team Member

    2 weeks ago

    Reston, United States Wegmans Food Markets Full time

    Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Reston, VA Address: 11950 Hopper Street Pay: $15.50 - $16 / hour Job Posting: 06/21/2024 Job Posting End: 07/05/2024 Job ID:R0214300 we are a food market where you make the difference At Wegmans, we’re on a mission to help...

  • Member Services Representative

    4 weeks ago

    Reston, United States ROCS Grad Staffing Full time

    Job DescriptionJob DescriptionResponsibilities of the Customer Service Representative:Assists members and potential members with their telephone, online, and mobile requests; answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor,...

  • Team Member

    3 weeks ago

    Reston, United States Playa Bowls Full time

    **Location**: Reston, VA 20190 **Department**: Operations **Job Status**: Part-Time **Status**: Accepting Applications Job Description**Who We Are**: Playa Bowls is New Jersey’s Original Acai Shop, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand...

  • Kitchen Team Member

    4 weeks ago

    Reston, United States sweetgreen Full time

    KITCHEN TEAM MEMBER - RESTON, VA APPLY NOW at sweetgreen 1824 Library St, Reston, VA 20190 Base Compensation: This position pays $15.00/hour with an increase to $15.45/hour after 90 days! About sweetgreen: sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient...

  • Seasonal Team Member

    2 weeks ago

    Reston, United States Einstein Noah Restaurant Group, Inc. Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we’ve been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness...

  • Cashier / Stock / Sales Team Member>

    4 weeks ago

    Reston, United States Total Wine & More Full time

    Total Wine & More - JobID: ooGQrfw5 [Retail Associate / Team Member] As a Retail Associate, you will: Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services; Perform cashier functions and follow minor policy while completing customer transactions; Participate in wine, spirits, and...

  • Front of House Team Member

    3 weeks ago

    Reston, United States Chick-fil-A Full time

    At Chick-fil-A, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. The Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a...

  • Business Operations Team Member

    2 days ago

    Reston, United States Steely Full time

    Overview: Steely is a small company rooted in the legacy of John Aaron’s Apollo 12 heroics, earning him the moniker “Steely-Eyed Missile Man.” This nickname, now shortened to “Steely”, embodies qualities of swift intelligence and unyielding courage. It represents our commitment to facing challenges head-on with unwavering nerve. Steely is looking...

  • Team Member

    1 month ago

    Reston, United States Taco Bell Full time

    Team Member - Taco Bell Reston, VA Presents a neat, clean appearance, in company uniform Greets each customer they encounter with a smile and a word of welcome or departure Maintains a clean and safe environment for customers Serves customers according to all company procedures and standards Work with management and fellow employees Demonstrates a...

  • Business Operations Team Member

    2 weeks ago

    Reston, Virginia, United States Steely Full time

    Overview:Steely is a small company rooted in the legacy of John Aaron's Apollo 12 heroics, earning him the moniker "Steely-Eyed Missile Man." This nickname, now shortened to "Steely", embodies qualities of swift intelligence and unyielding courage. It represents our commitment to facing challenges head-on with unwavering nerve.Steely is looking for a...

  • Business Operations Team Member

    4 weeks ago

    Reston, United States Steely DDS Full time

    Overview: Steely is a small company rooted in the legacy of John Aarons Apollo 12 heroics, earning him the moniker Steely-Eyed Missile Man. This nickname, now shortened to Steely, embodies qualities of swift intelligence and unyielding courage. It represents our commitment to facing challenges head-on with unwavering nerve. Steely is looking for a...