Outreach Case Manager

2 weeks ago

San Jose, United States PATH Full time

**JR 4257**
**Outreach Case Manager**
**San Jose CA**
**Salary: $27.75 - $33.83** **per hour**
**Pay Frequency: 24 Pay Periods Per Year**
**Full Time**
**Non-Exempt**
**Driving Required**

**ABOUT PATH**
Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

**ABOUT THE JOB**
The Case Manager role’s main function is to assist clients in breaking the cycle of homelessness by utilizing a “whatever it takes” approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing.

**Position Responsibilities include**:

- Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals. identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs.
- Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals.
- Completes program specific assessments (e.g. VI-SPDAT).
- Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake.
- Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents.
- Maintains confidentiality of client files per HIPAA and all applicable guidelines.
- Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals.

**WHAT YOU BRING**
- Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
- Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
- Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
- Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
- Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
- Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

**PREFERRED QUALIFICATIONS**
- Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

**MINIMUM QUALIFICATIONS**
- All levels of education and experience are welcome.

**MANDATORY REQUIREMENTS**
- Have employment eligibility verification
- Have or be able and willing to obtain CPR/First Aid training
- Successfully complete the following as a condition of hire:

- Tuberculosis Test
- Background Screening
- Drug Test

**DRIVING**
- Have reliable transportation
- A valid driver’s license
- Proof of insurance and ownership for personal vehicles used during work duties
- The ability to qualify for PATH's insurance coverage

**EMPLOYMENT ELIGIBILITY**
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

**FLEXIBLE WORK**
We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

**WHAT WE OFFER**
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

**READY TO MAKE A DIFFERENCE T

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