Field Service Representative

7 days ago


Shelton, United States Lockheed Martin Full time

**Job ID**: 668490BR

**Date posted**: Jun. 20, 2024

**Program**: Army FMS

**Description**:WHAT WE'RE DOING**
At Lockheed Martin Rotary and Mission Systems, we're on a mission to drive innovation and uphold the highest standards of business ethics. We believe that by pushing the boundaries of visionary thinking, we can achieve exceptional results. As a Lockheed Martin employee, you'll have the opportunity to make a meaningful impact while working in an environment that values integrity and excellence.

**THE WORK**
This is a Sikorsky Field Service Representative (FSR) position based in Lopburi, Thailand. The FSR will be located at the Army Aircraft Maintenance Battalion, Royal Thai Army Aviation Center, and support the entire RTA UH-60 Black Hawk fleet. The FSR will provide assistance in the organization of an inventory system, assist maintenance and flight crew personnel in answering technical and operational inquiries, provide over-the-shoulder guidance in fault diagnostics and use of all Sikorsky OEM equipment, and serve as the liaison between the Customer and Sikorsky.

Description of Field Service Representative Tasks are:

- Render technical guidance to resolve difficult and unusual maintenance problems, including troubleshooting, aircraft configuration and capability plus coordination of

engineering support;
- Serve as the liaison to Sikorsky for the exchange of information relative to the maintenance

of the helicopter and engines including notification of urgent maintenance difficulties and/or material requirements to ensure rapid response to operator readiness requirements;
- Provide technical guidance related to the interpretation of Sikorsky publications to include technical manuals, special instructions, and service bulletins;
- Have the ability to load customer specific software onto select avionics components;
- Provide guidance and instruction in the use of associated special tools and test equipment;
- Provide assistance in identifying areas where additional training may be required;
- Provide an analysis of maintenance program and recommendations that may be beneficial;
- Emphasize safety precautions;
- Demonstrate "best method" for the installation of modification and retrofit kits;
**WHO WE ARE**
Our customers are world-wide and so is our reputation for creating original solutions with the latest technologies. Our products keep our customers safe and bring them home to their families at night.

Learn more about Sikorsky here

**WHO YOU ARE**
You have strong problem-solving skills, attention to detail, and effective communication, enabling you to troubleshoot complex issues and collaborate efficiently with team members.

A level 3 employee is mid-career and has 7+ years of professional experience.

**WHY JOIN US**
**Your Health, Your Wealth, Your Life**
Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work.

Learn more about Lockheed Martin's Comprehensive benefits package

**Basic Qualifications**:
**Desired Skills**:
FAA Airframe and Powerplant (A&P) certification, Federal Communication Commission (FCC) certification, Master Training Specialist certification, US Military Quality/Production Control experience. US Army UH-60 Blackhawk maintenance experience.

**Clearance Level**:None

**Other Important Information You Should Know**

**Ability to Work Remotely**:Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.

**Work Schedules**:Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.

**Schedule for this Position**:Non
- standard 40 hour work week as assigned by leader

**Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.**
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.

As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.

**Experience Level**:Experienced Prof



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