Commercial Service Professional
2 months ago
Your Responsibilities as a Commercial Appliance Service Professional
As a Commercial Appliance Repair Technician, you are crucial in delivering excellent service through high-quality maintenance and repair services for our commercial clients’ appliances. Your primary responsibilities include:
- ** Diagnose and Repair**: Identify and fix issues with commercial appliances and refrigeration systems.
- ** EPA Seal System Compliance**: Ensure all repairs and maintenance adhere to EPA regulations and standards.
- ** Provide Estimates**: Offer accurate cost estimates for repairs.
- ** Customer Communication**: Clearly explain the services needed to business clients.
- ** Manage Parts**: Order parts and ensure efficient use of company materials.
- ** Collect Payments**: Handle payment collection for completed work.
What You Need to Succeed:
- ** Exceptional Customer Service**: You are the face of the company, delivering a great customer experience with professionalism and expertise.
- ** Problem Solving**: Transition smoothly from diagnosis to solution, helping clients understand what needs to be done to resolve their issues quickly.
- ** Quality of Work**: Use critical thinking skills to ensure the job is done right the first time, leading to customer satisfaction.
- ** Efficiency**: Be efficient with your time and repair speed to meet all client needs for the day.
- ** Punctuality and Reliability**: Be available and on time, as clients rely on your prompt service.
- ** Attention to Detail**: Maintain a clean and organized work environment and ensure accurate completion of client information and reports.
- ** Ongoing Learning**: Stay updated on new commercial appliances and features, taking advantage of training opportunities to expand your knowledge and skills.
Job Requirements:
- ** Education**: High school diploma or equivalent.
- ** Licensing**: Valid driver’s license and clean driving record.
- ** Certification**: EPA Seal System Certification is required.
- ** Experience**: Previous experience of one year or more in commercial appliance repair is a plus
Benefits & Pay:
- ** Compensation**: $25.00 to $35.00 per hour, based on experience, plus bonuses and commissions.
- ** Work-Life Balance**: No nights or weekends, ensuring a solid work-life balance.
- ** Paid Training**: Access to Mr. Appliance Academy to advance your skills and knowledge.
- ** Incentives**: Generous bonuses and incentive pay for hard work.
- ** Perks**: Company vehicle and iPad provided.
- ** Paid Time Off**: 10 days of PTO per year.
- ** Team Environment**: Enjoy working in a fun and supportive team culture.
If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career at Mr. Appliance as a Commercial Appliance Repair Technician with EPA Seal System Certification could be your future
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