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Cashier - Victoria

4 months ago

Victoria, United States Individually Owned and Operated Ace Hardware Store Full time

We are thrilled to be opening a Brand
- New Ace Hardware just around the corner from you

This is no ordinary hardware store. While we have all the usual hardware stuff you wont want to miss our gift and housewares department We will have some unique offerings that will definitely catch your eye. You wont want to miss out on this opportunity.

We are looking for enthusiastic, energetic, honest, hardworking, customer friendly, team oriented, happy, smiling individuals who enjoy making others feel the same as they shop at their local Ace Hardware.

We believe our cashiers exemplify the foundation of our legendary customer service, Every Customer Every Time as they enter and leave the store. Cashiers are usually the first and last team member the customer sees, and their interaction is the last thing the customer remembers about their visit.

We offer our full-time team members benefits that include medical, dental, vision, life insurance, 401K, and bonus potential. Rest assured we got ya covered?

Major Responsibilities

**The major responsibilities for this position include**:
**Customer Service**: Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by
mystery shop standards.
Greet customers as they enter the store and thank them as they leave. Address customer by name when
possible. Project a friendly, outgoing demeanor; work well with customers as well as associates.
Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
Correctly handle money, checks and other types of payment received for products sold including processing refunds and/or issuing store credit to customers for returned merchandise.
Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify your manager on duty of any inaccuracies.
Solicit customers to open an Ace Rewards card
Ensure phone calls and in-store paging is answered promptly, courteously and effectively.
Tactfully and pleasantly deal with customers. Address customer complaints in a positive manner.
Maintain awareness of all promotions and advertisements. As well as adhere to any program or promotion that may require implementation at the cash register.
Maintain orderly appearance of registers including the front door area. Keep the entrance area at the front of the store clean at all times which includes dusting and vacuuming. Ensure all register supplies are stocked.
Assist with keeping impulse items stocked and arranged neatly as well as rotate new merchandise as needed.
Cleaning of counter surfaces, store equipment, restrooms and floors.
Perform other tasks as assigned by store management.

Minimum Requirements
The minimum requirements for this position include the following:
**Education/Training**: High School degree or G.E.D. equivalent, some college preferred
**Experience**: prior cashier experience a plus, preferably in a retail environment
**Skills/Knowledge**: Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus
Ability to communicate with associates and customers
A commitment to service, excellence and customer satisfaction
Solid team player with excellent interpersonal skills with a strong willingness to learn
Exceptional organizational ability, high attention to detail, and ability to multi-task
Ability and willingness to work flexible hours including evenings, weekends and holidays.

Physical Requirements

**The minimum physical requirements for this position include**:
Move and handle boxes of merchandise and fixtures occasionally throughout the store, which entails lifting, climbing ladders and performs all functions as set forth by management.
Ability to perform prolonged standing (up to 11-12 hours a day), walking, reaching, stooping, bending, kneeling, pulling, lifting and carrying up to 80lbs. with or without assistance.
Job responsibilities may change based on the needs of the business.