Property Manager

3 weeks ago


Annapolis, United States Westminster Management Full time

Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring.

How does Westminster support its team members? Each eligible team member has the opportunity to:

- $2k relocation bonus
- Live on-site and take advantage of our employee apartment discount
- Medical, Dental, Vision plans with no wait period-eligibility starts 1st of the month following employment
- Receive $945 in contributions to the HSA medical plan for each employee who enrolls
- Obtain assistance for student loans as well as tuition reimbursement
- 401k Match-50% of the first 6%
- Short-Term and Long-Term Disability
- Paid Life Insurance
- Paid Time Off and more.

**Position Summary**:
Responsible for ensuring the efficient day-to day operations of the property. Responsibilities include preparing and filing leases, promoting the property and retaining current tenants.
RESPONSIBILITIES
- Manage the properties for which responsible in the most efficient and profitable manner possible, given existing marketing conditions, as well as creating the greatest possible satisfaction and well-being of all other individuals associated with the property, both employees and residents, consistent with the goals and objectives of the company and owner.
- Achieve the highest possible net operating income through the implementation of effective cost control, revenue maximization and delinquency management program.
- Develop yearly operating budgets and sales/marketing plans. Accurately prepare and convey all operational and financial data in a timely manner with the assistance of other members of the staff. Work with owners to identify property goals and objectives. Be responsive and receptive to owners’ needs, goals and objectives, which must be clearly described in the yearly operating budgets and sales/marketing plans.
- Analyze monthly performance and budget projections and compare to annual management plan and budget; adjust strategies accordingly.
- Create and monitor commercial budgets, CAM charges and rent escalation based on leases.
- Monitor the percentage rent for commercial tenants.
- Analyze and oversee commercial tenant build-outs.
- Ensure compliance with tenant leases, regulatory items, and management contracts.
- Oversee collection of rent, payment of expenses and compliance with lease terms.
- Competitively bid and oversee operational and commercial tenant improvement contracts and services.
- Provide service to commercial tenants by serving as a key point of contact for information, cleaning, maintenance and repair needs if applicable.
- Maintain high customer service standards. Work with staff to promptly respond to resident requests and work with residents and staff to minimize and resolve resident problems and complaints. Follow through to ensure issues are resolved.
- Clearly and effectively communicate with residents, other employees, vendors, supervisors and owners in written and verbal form.
- Develop, write and implement a sales and marketing plan that effectively maximizes rental income and results in high occupancy and competitive pricing through the leasing staff and personal efforts.
- Implement or direct implementation of all policies and procedures as outlined in the company policies and procedures manual. Ensure compliance by employees supervised as necessary.
- Ensure that all physical aspects of the property are at all times fully functional and in an attractive condition, and that all vacant units are kept ready for occupancy. Inspect grounds, building and apartment units on a regular basis. These functions must be consistent with the goals and objectives of the property owner.
- Identify and implement creative programs to increase the property’s value and improve services to residents.
- Understand, analyze and evaluate monthly financial statements and write the property owner’s report in a clear, concise form.
- Adhere to the company’s safety programs, policies and procedures. Promote safe work practices among on-site staff consistent with policies in the WMM Safety Manual.
- Ensure all required weekly, monthly and quarterly reports are completed accurately and in a timely manner.
- Understand the computer functions and management software package and ensure all required staff is properly trained to perform their computer duties. Operate the computer as required.
- Train and motivate staf



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