Service Advisor

2 weeks ago


Brockton, United States Route 24 Auto Group Full time

**Position Title**:
Service Advisor

**Job Code**:
**Department**:
Service

**Department #**:
0223

**Reports To**:
Service Manager

**FLSA Status**:
Non-Exempt

**Nissan 24 of Brockton** is seeking an experienced** Service Advisor **that thrives working in a fast-paced environment.

$70,000 to $100,000 yearly potential

**_
Nissan 24_**_ is a division of _**_Ed Kardon's 24 Auto Group_**_. With dealerships in Brockton, Mansfield, Easton, Somerset, Dartmouth, East Providence, Plymouth and Westborough, we are well-positioned to meet the transportation needs of our current and future owners._

**Qualifications**
- Organized and superior customer service skills
- Two or more years experience as a guest service specialist/service advisor
- Time management skills
- Fantastic communication skills
- Nissan experience a plus
- Reynolds and Reynolds experience preferred
- Valid driver's license with clean driving record

**What We Offer**
- Medical, Dental, Vision, Life, Disability insurance options
- 401K Plan
- Vacation and Sick time
- Growth Opportunities
- Paid Training
- Discounts on products and services

**Position Summary**:
Sells and schedules needed service work to customers in the service department as well as upsells work that is needed on customer cars in a manner that is consistent with Route 24 Auto Group’s core philosophies, principles, and values.

**Principal Duties And Responsibilities**:

- Schedule service appointments. Obtains customer and vehicle data prior to arrival when possible.
- Greet customers in a timely, friendly manner and obtains vehicle information.
- Document customer vehicle problems accurately and clearly on repair order.
- Walk around the vehicle, when necessary, with customer to confirm any problem and refer to technician.
- Refer to service history, inspects vehicle, and recommend any additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
- Provide a complete and accurate written cost estimate for labor and parts.
- Maintain a dealership-prescribed standard for hours per customer repair order written
- Obtain customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtain credit approval, if necessary.
- Communicate effectively and of incoming work through repair orders
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair orders as payment is received.
- Explains completed work and all charges to customers.
- Implements a quality control process to eliminate comebacks.
- Maintains high customer satisfaction index rating at or above manufacture and market.
- Maintains a professional appearance.
- Keeps work area clean.


  • Service Advisor

    1 month ago


    Brockton, United States Route 24 Auto Group Full time

    **Position Title**: Service Advisor **Job Code**: **Department**: Service **Department #**: 0223 **Reports To**: Service Manager **FLSA Status**: Non-Exempt **CDJR 24 of Brockton** is seeking an experienced** Service Advisor **that thrives working in a fast-paced environment. $80,000-$120,000 year **_ CDJR 24_**_ is a division of _**_Ed Kardon's 24...

  • Service Advisor

    6 days ago


    Brockton, United States 24 Auto Group Full time

    Position Title: Service Advisor Job Code:Department: Service Department #: 0223 Reports To: Service Manager FLSA Status: Non-Exempt Nissan 24 of Brockton is seeking an experienced Service Advisor that thrives working in a fast-paced environment. $70,000 to $100,000 yearly potential Nissan 24 is a division of Ed Kardon's 24 Auto Group. With dealerships in...

  • Service Advisor

    6 days ago


    Brockton, United States Copeland Toyota Full time

    Copeland Toyota is looking to hire automotive service advisors to join our team! We are looking for the best of the best. Join the professional men and women of Copeland Toyota and enjoy a career that is both exciting and rewarding. THIS IS A STATE-OF-THE-ART FACILITY - Excellent opportunitie. Please check your email after applying. BENEFITS: Paid...


  • Brockton, United States Best Buy Full time

    **Outlet Customer Experience Specialist, Advisor - Job Details** **Outlet Customer Experience Specialist, Advisor** Share Job **Overview** Part Time Entry Level Store Associates The Sales Consultant Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will...

  • Service Dispatcher

    2 months ago


    Brockton, United States Route 24 Auto Group Full time

    **Jeep 24 **of Brockton** **is in search of an** Automotive Dispatcher **to join our fast paced service department. $60,000 a year **_ Jeep 24 _**_is a division of _**_Ed Kardon's 24 Auto Group_**_, one of New England's fastest growing, family-owned automotive groups. With dealerships in Brockton, Mansfield, Easton, Somerset, Dartmouth, East Providence and...


  • Brockton, United States Crown Linen Service Inc Full time

    **Launch Your Sales Career with a Trusted Leader**: Are you a driven individual with a passion for building relationships and exceeding goals? Do you thrive in a fast-paced environment where your efforts are directly rewarded? If so, Crown Uniform & Linen, a 100-year-old regional family company and leader in the uniform rental industry, wants you! **Join...


  • Brockton, United States Crown Linen Service Inc Full time

    Job DescriptionJob DescriptionLaunch Your Sales Career with a Trusted Leader:Are you a driven individual with a passion for building relationships and exceeding goals? Do you thrive in a fast-paced environment where your efforts are directly rewarded? If so, Crown Uniform & Linen, a 100-year-old regional family company and leader in the uniform rental...


  • Brockton, Massachusetts, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...


  • Brockton, Massachusetts, United States Marian University Full time

    Marian University Ancilla College (Plymouth, Indiana) seeks qualified applicants for a Part-Time Head Women's Soccer Coach (MUAC is a NJCAA School). This position reports to the Athletic Director at Ancilla. All MUAC staff members and coaches promote Marian University's Catholic mission and identity by contributing to the ongoing development of...

  • Software Engineer

    7 days ago


    Brockton, Massachusetts, United States Zinnia (zinnia) Full time

    WHO WE ARE: Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights with the streamlined, consumer-facing Policygenius marketplace, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike - and enabling more people to protect their...


  • Brockton, Massachusetts, United States Zinnia (zinnia) Full time

    WHO WE ARE:Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including SmartOffice, AnnuityNet, LifeSpeed, WinFlex, TPP, VitalSales Suite, and Exchange Consulting, Zinnia is redesigning the insurance...


  • Brockton, Massachusetts, United States Integer Holdings Full time

    By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.At Integer, our values are embedded in everything we do.Customer We focus on our customers' successInnovation We create better solutionsCollaboration We create success...


  • Brockton, United States Department Of Veterans Affairs Full time

    Summary The Non-Supervisory Orthotist/Prosthetist (Advanced Practitioner) works in Prosthetics and Sensory Aids Service at the VA Boston Healthcare System. This is an open and continuous job opportunity announcement. Certificates are issued on an unannounced periodic basis based on...


  • Brockton, Massachusetts, United States Department Of Veterans Affairs Full time

    Summary The Non-Supervisory Orthotist/Prosthetist (Advanced Practitioner) works in Prosthetics and Sensory Aids Service at the VA Boston Healthcare System. This is an open and continuous job opportunity announcement. Certificates are issued on an unannounced periodic basis based on requests from management. Applications will be evaluated and referred for...


  • Brockton, Massachusetts, United States Cognizant Full time

    About Us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the...


  • BROCKTON, Massachusetts, Massachusetts, 02305, Plymouth County, MA, United States Dell Full time

    Account Manager Client ExecutiveLocation: Candidates are required to live and work remotely in the Northeast United StatesSecureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving...