Dental Front Desk Administrator

**Overview**:
We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Administrator/Insurance Coordinator. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk.

**Duties**:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and manage patient inquiries
- Utilize SoftDent software to update patient records, schedule appointments, and process payments
- Maintain confidentiality and adhere to HIPAA guidelines when handling patient information
- Coordinate with dental staff to ensure efficient patient flow and scheduling
- Assist with administrative tasks such as filing, data entry, record keeping, and insurance claims
- Assist with dental prior-authorizations on dental claims
- Verify patient dental insurance benefits
- Manage delinquent accounts

**Qualifications**:

- Previous experience as a medical/dental receptionist is preferred
- but not required
- Familiarity with medical/dental scheduling systems such as SoftDent is highly desirable
- but not required
- Medical or Dental insurance knowledge is a major plus, but not required
- Strong communication skills, both verbal and written
- Excellent organizational skills with the ability to multitask effectively
- Proficient in using phone systems and other office equipment
- Ability to work in a fast-paced environment while maintaining attention to detail

We offer competitive compensation packages and opportunities for career growth. 401k and bonuses. On-the-job training for the right individual.

Pay: From $18.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- On-the-job training
- Paid time off
- Referral program

Healthcare setting:

- Dental office
- Private practice

Schedule:

- Day shift
- Monday to Friday
- No nights
- No weekends

Work Location: In person