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Boat Delivery Sales Captain

1 month ago

Lake Hopatcong, United States Lake Hopatcong Marine Full time

POSITION DESCRIPTION:
Reports to Boat Sales Lead. The Delivery Sales Captain is responsible for providing customers with the highest quality experience. Learning all Lake Hopatcong Marine departments and the services each department provides. During the delivery process LHM strives to exceed the customers expectations. Responsibilities include prepping and cleaning boats, on water demonstration, being responsive to customers, building relationships, upselling services from other departments, answering their ongoing boat ownership questions and following up with customers that previously bought boats from us.

Additional Responsibilities: Be able to greet customers in the show room, boat shows, events, and demo days, fill in as a possible salesperson when needed during busy times

ESSENTIAL DUTIES & RESPONSIBILITIES:
Schedule boat deliveries

Test ride a boat about to be delivered and make sure everything is working properly

Work extended hours in Spring/Fall/Boatshows/Events

Detail the boats exterior and interior

Deliver boats to specific locations

Provide customers with the highest quality details that will leave them with the desire to return to LHM

Maintain a safe and clean work environment

Ability to work independently and efficiently

Be comfortable using a wide range of shop tools and equipment

Be comfortable using a wide range of cleaning/waxing supplies

Move boats up to 28’ in length

Communicate with customers in a friendly, outgoing fashion, providing them with clear and honest information

Ability to cross train into some sales responsibilities

Assist in the shop’s organization and cleanliness

Maintain a positive attitude and be a productive member of the team

Promote Lake Hopatcong Marine

Showroom management, how boats are displayed in showroom, boat cleanliness, batteries properly installed

Lot management, how boats are displayed in front of building, next to road, in pre-owned boat area, cleanliness of entire lot keeping boats cleaned, ensuring covers are on correctly, and in best showable condition.

Assist during demo days when needed; travel to different lakes, pick up customers, and teach them to surf. Ensure all contact information is gathered and actively try to turn each surf experience into a sale

Any other requests from supervisor

Pay: $20.00 - $22.00 per hour

Expected hours: 30 - 60 per week

**Benefits**:

- 401(k) matching
- Employee discount
- Mileage reimbursement
- Opportunities for advancement
- Paid training
- Referral program

Compensation package:

- Commission pay

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Sales: 1 year (required)
- Customer service: 1 year (required)

License/Certification:

- Driver's License (required)

Ability to Commute:

- Lake Hopatcong, NJ 07849 (required)

Ability to Relocate:

- Lake Hopatcong, NJ 07849: Relocate before starting work (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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