General Manager

2 weeks ago


Philadelphia, United States Cinnabon Full time

The **General Manager** directly supervises the daily operations of a specified unit and ensures that daily schedules of activity and established quality standards are maintained. This includes the coordination of the individual and collective efforts of assigned staff.

**Tasks and Competencies**:

- Manages a staff of approximately 4 to 12 employees. Assigns, oversees and evaluates work. Recommends promotion, transfer or termination of employees based on performance evaluations.
- Supervises unit operations and preparation of work schedules for each employee.
- Provides on-the-job training for new employees.
- Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, detergent and paper supplies for the unit to ensure a minimum loss from waste or theft.
- Assists in the supervision of the preparation, sales and service of food.
- Forecasts food items. Estimates what amount of each food item will be consumed.
- Prepares budgets for food, labor, equipment, direct costs, etc.
- Prepares payroll figures, profit and loss statement, and weekly inventories.
- Maintains time cards daily and records overtime.
- Ensures that building and equipment are safe and sanitary.
- Assists with planning of special events.

**Requirements**:

- Education: College-level course work in management, restaurant management, or other business-related field desired. High school graduate with emphasis on skills training.
- Experience: Two (2) to four (4) years’ experience in food service operations, preferably with supervisory experience. Excellent communication skills, ability to deal with all levels of employees, and computer knowledge desirable.
- Must be at least 18 years of age.


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