Cashier/host

4 months ago


WilkesBarre, United States Kinya Ramen Sushi & Bar Full time

Minimum - No prior restaurant hosting experience is necessary
- Preferred - 1 year of prior hosting restaurant experience

**Kinya Ramen & Sushi Bar **is looking for a **Cashier/Host** to manage all sales transactions with customers accurately and efficiently at our **West Orange, NJ Restaurant.**

**Role Overview**:
Host/Cashier is responsible for welcoming guests and ensuring that they are seated and receive attentive service. Responsibilities include maintaining a waitlist of patrons during busy meal service, passing out menus, accepting phone calls, making sure that tables are cleared and set, following established guidelines, procedures, and policies as prescribed by company standards.

Host/Cashier will operate a cash register, communicate with customers, and assist other restaurant staff as needed. This person will be in charge of processing credit card payments, accepting cash payments, issuing gift cards, breaking change, and using a point of sale (POS) system for transactions. Restaurant cashier duties also involve greeting guests, helping resolve customer complaints, and maintaining knowledge of the menu and sales policies.

**Responsibilities & Duties**:

- Primary job function is to greet guests in a friendly, welcoming manner. Entry doors should be held open whenever possible, for arriving guests.
- Seat guests at an appropriate table while engaging in casual conversation, taking into account special needs (children, highchairs, and party size). Rotating of new tables for service staff is necessary for an equitable division of the day’s work.
- Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items..
- Answering the phone within three rings. Taking a message for management, if appropriate.
- Teamwork is essential to a smooth operating work environment. Assisting servers in maintaining sections throughout the shift.
- Should possess the ability to multi-task and be aware of several tables’ progression through the dining experience.
- Cash handling: closing out of all checks in an orderly and timely fashion, upon service staff presenting payment.
- Providing all departing guests with a sincere “Thank You” and invitation to return to Kinya.” Entry doors should be held open whenever possible, for departing guests. If a guest relays that an issue was present during their experience, get a manager immediately.
- Ability to lift boxes occasionally up to 25lbs. Standing on one’s feet in a fast-paced environment for a period of approximately 4 hours or longer.
- Ensures that work areas are clean and equipment, tools, and supplies are properly stored.
- Helps bus and set tables and performs side-work and cleaning duties as needed. Maybe asked to perform other related tasks or duties as deemed necessary.

**Qualifications**:

- Minimum - No prior restaurant hosting experience is necessary.
- Preferred - 1 year of prior hosting restaurant experience.

**Perks/Benefits**:

- Flexible schedule
- Employee Discount
- Fun and lively work environment with potential for growth

**Job Type**: Part-time

Pay: From $15.50 per hour

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- 4 hour shift
- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday

Ability to Relocate:

- Wilkes-Barre, PA: Relocate before starting work (required)

Work Location: In person