Teller
4 weeks ago
Southwest Heritage Bank, formerly Commerce Bank of Arizona, is committed to provide our employees with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy, productive lives.
- The position of Teller is responsible for performing routine and intermediate branch and customer service duties, accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and withdrawals; assists with night depository; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.
- The essential duties included but are not limited to:
- Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
- Cashes checks, withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; seeks a supervisor’s decision when questionable items are presented for cashing.
- Operates personal computer to process account activity, determine balances, and resolve problems within given authority.
- Issues official checks.
- May assist in opening and closing the vault daily; may assist in balancing vault currency and coin.
- Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
- Performs safe deposit duties by controlling access and assisting customers.
- Accepts loan payments.
- Accepts address change requests, check orders, prepares outgoing wires transfers, incoming and outgoing collections, debit card orders, change orders and deposit slip correction.
- Balances cash drawer daily and verifies cash being sold to the vault.
- Provides effective customer service and assists in resolving problems within given authority.
- Answers telephones and directs callers to proper Bank personnel.
- May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business.
- Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
**_ Qualifications_**
- High school diploma or general education degree (GED); or Minimum of 1 year related experience and/or training; or the equivalent combination of education and experience.
- Work-related experience should consist of a cash handling and/or customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
- Basic typing skills and PC skills to meet production needs of the position.
- Ability to deal with routine problems involving multiple facets and variables in non-standardized situations.
- Effective organizational and time management skills.
- Ability to work with general supervision while performing duties.
**_
Benefits_**
- 401k with employer match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid time off
- Paid Holidays
- Life Insurance
- Short Term Insurance
- Long Term Insurance
Southwest Heritage Bank is an Equal Opportunity Employer.
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