Service Advisor/writer

Job description for AUTOMOTIVE SERVICE ADVISORS

**WE ARE GROWING FAST JOIN OUR TEAM TODAY**

**Fast-growing automotive company seeking to hire Service Advisor**

**Retail/Sales experience is a plus Weekend work week Friday - Sunday, benefits, base pay plus Commission Pay**

Responsibilities FOR AUTOMOTIVE SERVICE ADVISORS
- Greet customers and assist them with any inquiries they may have, either by phone or in person.
- Perform vehicle walk-around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle.
- Consult with customers on applicable service specials.
- Prioritize required services, and be prepared to provide options upon request.
- Document declines for services and ask for follow-up on future service considerations
- Keep customers informed on completion times, service expenses, and possible changes in a timely manner
- Assistant managers remain involved with the delivery of vehicles to customers upon completion to ensure all customer concerns can be addressed.
- Provide concierge support for all owner inquiries, whether by phone or in person.
- Ordering Parts for approved work
- Spend quality time building relationships with the customer.
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
- Perform opening and closing procedures in the absence of the Store Manager.
- Provide timely communication with management regarding applicable needs
- Record and report any damage to the company or customer property immediately
- Other duties as assigned

Requirements for AUTOMOTIVE SERVICE ADVISORS
- Must have Sales Experience
- Must be Career and Goals Driven
- Must have Automotive Customer Service Experience
- Responsible for greeting customers
- Asking discovery questions to better service customer needs
- Assist in identifying and finding a resolution to customer automobile repairs.

Pay: $45,000.00 - $95,000.00 per year

Day range:

- Every weekend
- Weekends as needed

Shift:

- 8 hour shift
- Day shift

License/Certification:

- Driver's License (required)

Ability to Relocate:

- Crosby, TX 77532: Relocate before starting work (required)

Work Location: In person