Hotel Housekeeping Room Attendant

2 weeks ago

Tucson, United States The Eddy Hotel Full time

**About The Eddy Hotel**
- Unique concept inspired by the company’s family history
- Centrally located and situated among the desert foothills of the Santa Catalina Mountains
- Hilton Tapestry
- 106 rooms
- 3,000 sq ft meeting space
- Full-Service Restaurant and Bar with Light Fare
- 120 seat capacity indoor/outdoor open flow culinary experience for light fare and beverages

**The Eddy Hotel** is actively recruiting **part-time or full time Housekeeping Room Attendants**.

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

**The Eddy Hotel** is an Equal Opportunity Employer. Diversity is important to us and not only welcomed but encouraged. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

**Why should you join our team?**
- If you are looking for a culture where you make a difference and truly are part of a successful team, then we are the place for you
- We strive to grow our team with people who share our passion and energy for creating the best experience for our guests and team members
- We offer competitive wages and opportunity for advancement
- Benefits include medical, dental, vision, supplemental gap medical, accident, short term disability, 401(k), 401(k) company match, vacation, holiday and other types of supplemental pay
- All associates are eligible to participate in the Hilton Employee & Friends Team Member Travel Program

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
- Change and replenish bed linens, towels and guest amenities
- Perform deep cleaning tasks and/or special projects
- Stock, maintain and transport housekeeping supply cart on a daily basis
- Dispose of trash and recyclables
- Respond to special guest requests in a timely, friendly and efficient manner
- Able to clean a specific number of rooms/suite during a normal 8 hour shift

Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Associate demonstrates ORGANIZATIONAL SUPPORT
- Observes and adheres to safety and security procedures, promoting a safe work environment.

Associate demonstrates INITIATIVE
- Seeks out new assignments and assumes additional duties when necessary.
- Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across.

Associate demonstrates exemplary DEPENDABILITY / RELIABILITY
- Can be relied upon regarding task completion and follow up.
- Ensures work responsibilities are covered when absent.

Associate demonstrates ACCOUNTABILITY for their job performance
- Takes ownership of all work performed and communicated.
- Completes tasks on time or notifies appropriate person with an alternate plan.

Associate demonstrates acceptable PRODUCTIVITY standards
- Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis.
- Assists department in exceeding productivity standards.

Associate demonstrates effective PROBLEM SOLVING
- Identifies and resolves problems in a timely manner, using intuition and experience to complement data.
- Gathers and analyzes information skillfully.

Associate demonstrates WORKPLACE RESPECT to all associates
- Demonstrates knowledge of EEO policy and promotes a harassment-free environment.
- Shows respect and sensitivity for cultural differences.
- Able to build morale and group commitments to achieve goals and objectives.

Associate demonstrates effective ORAL /WRITTEN COMMUNICATION
- Practices attentive and active listening with all employees.
- Listens without interruption and gets clarification.
- Actively participates in meetings, contributing ideas to improve the company.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS
- Solicits customer feedback to improve service.
- Personally demonstrates a commitment to customer service

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