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(Usa) Dispatch Coordinator
3 months ago
** MUST BE ABLE TO WORK SATURDAYS, SUNDAYS, and MONDAYS **
**Role & Responsibilities**:
- The individual will be the communication bridge between the import department, dispatch department, warehouse, airport pick up agent and airlines.
- Dispatch airport recovery agent for all incoming shipments for MEC ORD.
- Update and maintain Excel pick up list multiple times throughout the day so other departments have visibility for all pickups on that day.
- Update system when cargo arrives at warehouse.
- Pay airlines when needed through Paycargo or other necessary payment methods.
- File pre-claims with airlines/freight handler for damages when needed.
- Ensure all customer KPI’s are met daily
- Load planning/building loads, communicating heavily with team members for consolidation opportunities
- Build & maintain relationships with Carriers
- Negotiate & book trucks in the most cost-effective ways while following customer requirements and insuring on time delivery
- Create BOL’s/Delivery Orders in a timely manner, making sure Customs Clearances are in hand before releasing goods
- Data Entry, enter milestones into Morrison system in a timely manner
- Track and trace orders and enter & upload POD information into the system once delivered
- Approve invoices
- Other duties assigned by management.
**Qualifications**:
- HS Diploma
- 1-3 years in a dispatch or truck brokerage environment negotiating rates and booking Dry Vans, Straight Trucks and Sprinter/Cargo Vans with carriers.
- Good working knowledge of excel.
- Experience with planning/scheduling preferred.
- Ability to multitask in a fast-paced working environment with a Good Can-Do Attitude.
- Good Time Management with attention to detail.
- Looking for a detail-oriented individual with the ability to maintain a good positive attitude towards employees, customers, and carriers with the willingness to go the extra mile to get the job done.
- Must be able to work Saturdays through Mondays.
- Must be able to work extended hours when needed.
