Measure Tech SD 2024

2 weeks ago

San Diego, United States Renewal by Andersen Full time

Is the phrase “Measure Twice; Cut Once” music to your ears? Do you have an interest in the remodeling or construction industry—AND a passion for working with people? Are you a craftsperson who wants to bring your skills and expertise to one of the premier home-improvement service providers in the country?

If so, we would like the opportunity to meet you

Most replacement window solutions are off-the-shelf and available in standard sizes. Renewal by Andersen customers receive replacement windows that are custom-built to fit within 1/16th of an inch of their existing window opening which is why the “Measure Twice; Cut Once” adage is a gold standard for us.

As a Measure Tech, you will play a key role in the Signature Service experience. You serve as the homeowner’s “personal construction expert,” meeting with them in their home after an order has been placed, but before it is sent to our manufacturing facility.

Measure Technicians are dedicated technical measurement specialists, who closely examine the condition of existing windows, re-measure windows for accuracy, and then assess the situation to plan for production and installation(detail is the key)

Our measurement and installation specialists are construction professionals, as well as customer-service specialists and brand stewards. As a Measure Tech, you will need both Construction Aptitude to get the job done, as well as Soft Skills** **to serve as the “face” of Renewal by Andersen and ensure homeowner satisfaction.

**WHAT YOU'LL BE DOING \u007C THE ROLE**:

- Accurate measuring of windows and patio doors
- Determine materials needed for the job
- Recognize situations that would impact customer expectations, job costs, and/or code performance and provide solutions; document solutions for future reference and training purposes
- Maintain a thorough knowledge of product, install techniques, and construction basics
- Understand and adhere to the established processes and standards
- Strive for customer satisfaction by ensuring that customers accept proposed solutions and/or alternate techniques

**WHAT YOU BRING \u007C THE PERSON**:

- 5+ years of window installation, carpentry finishing, and/or remodeling experience
- A proven track record of superior workmanship
- Scheduled availability to work when homeowners are available and in their homes (Monday to Friday between the hours of 7 a.m. - 7 p.m.)
- Empathy and customer service skills
- A strong sense of accountability—and an equally strong sense of teamwork
- The ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach, and the ability to maintain perspective under demanding conditions
- Diagnostic skills: assessment, problem solving, and decision making
- Mechanical aptitude: ability to dismantle and reassemble windows, window coverings, and hardware
- Self-motivation, time
- and work-process management skills, and the ability to work independently

**WHAT'S IN IT FOR YOU \u007C THE BENEFITS**:

- Income range $65,000 - $75,000 per year based on performance bonus
- Health, Dental and Vision Insurance
- 401k
- PTO + Holiday pay

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