Donation Attendant Rdc 165

1 week ago

Phoenix, United States Goodwill of Central & Northern Arizona Full time

3912 E Camelback Rd Phoenix Arizona, 85018,

Position Description:
Receives all donations in an expedient, courteous manner and places items in the appropriate place. Operates company owned equipment.

Essential Duties and Responsibilities:
Financial - _Sustains growth through financial stewardship & fiscal responsibility._
- Accepts all donations from customers, providing outstanding customer service.
- Ensures that a receipt is offered to each donor, regardless of the size of the donation.
- Sorts incoming donations based on general type of merchandise.
- Responsible for correctly labeling all gaylords for correct merchandise type including storage, pick-up, and transport.
- Creates manifest for shipping and transport of outgoing gaylords including trucks and trailers.
- Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property.
- Understands that any donated merchandise, whether saleable or not, is the property of Goodwill of Central and Northern Arizona and has no authorization to give it away for any reason.

Customer & Community - _Collaborates with customers to understand and deliver customer’s needs & expectations._
- Assists customers with unloading furniture or other items.
- Cleans restrooms, parking lot, and donation area. Sweeps and spot mops donation center floor.

Operational Excellence - _Implements strategies to maximize resources and infrastructure._
- Maintains the placement of all merchandise and the organization of the donation center.
- Keeps leader informed of problems and makes appropriate recommendations.
- Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
- Follows and ensures all safety rules are complied with and appropriate safety equipment is used. Ensures works areas are maintained in a clean, uncluttered, hazard free condition.
- Immediately takes action and/or reports any unsafe or potential hazards and reports all team member and non-team member injuries to the RDC Operations Leader.

Team Goodwill - _Promotes a culture that embraces growth & development to meet the needs of our team._
- Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
- Performs other related duties, as assigned

Minimum Qualifications (Education, Experience, Skills):

- High School education or equivalent
- Excellent customer service skills
- Ability to be trained and take direction
- Ability to speak and read English proficiently
- Ability to pass a background check and drug screen, where applicable for position

Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K (Immediate participation upon hire)
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
- These are just a few highlights of our key benefit offerings

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work

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