Product Specialist

1 week ago


Kentwood, United States Fox Ford Mazda Full time

Fox Motors has a Product Specialist opening in Grand Rapids, MI at Fox Ford. You would contribute to our overall vision, “Working together moving people throughout life,” by developing and maintaining trust with our customers that will build long-term relationships.

**KEY RESPONSIBILITIES**

Key responsibilities include the following. Others may be assigned.
- Approaches, greets, and offers assistance to customers who enters the dealership showroom or sales lot.
- Keep up to date with the latest product information to ensure a high standard of vehicle knowledge.
- Provide customers with specification information (performance, safety, benefits, etc.) about all vehicles.
- Perform high-quality and professional demonstrations of vehicle features.
- Utilizes dealership systems to complete (pre and post) follow-up to build and maintain a client database.
- Maintains a working knowledge of vehicle values and equity, finance products and Fox programs.
- Ensures Fox processes are followed for vehicle delivery.
- Introduce customers to the various points of interest of the dealership.
- Assists with preparation of the showroom, ensuring a strong selection of vehicles are available and that the showroom is always presentable for customers.

**SKILLS & EXPERIENCE**
- Prior experience working with customers and providing an exceptional experience.
- Remarkable communication and customer service skills.
- Proven track record of achieving or over-achieving on sales goals.
- Team oriented attitude with a high-energy personality.
- Ability to work days, nights, and weekends as needed.
- Ready to hit the ground running on learning new products.
- Valid driver’s license.

**WHAT FOX MOTORS OFFERS**
- Paid Vacation, PTO, and Holidays
- **$700 Monthly Demo Allowance**:

- Medical, Dental and Vision
- 401(k) with Employer Match
- Flex Spending
- Group Life Insurance (Company Paid)
- Short-Term and Long-Term Disability
- Supplemental Life Insurance
- Accident Insurance
- Employee Assistance Programs
- Employee Discounts
- Wellbeing Program
- Growth and Development Opportunities


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