Assistant Loss Prevention Manager

3 weeks ago

National Harbor, United States Marriott International, Inc Full time

**Job Number** 24083061

**Job Category** Loss Prevention & Security

**Location** Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Assists in the management of the daily functions of the department to provide protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Promotes guest and employee satisfaction while achieving the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 3 years experience in the security/loss prevention or related professional area

OR
- Bachelor’s degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.

**CORE WORK ACTIVITIES**

**Managing Security/Loss Prevention Operations**
- Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
- Complies with applicable federal, state and local law and safety regulations.
- Maintains logs, certifications and documents required by law and Standard Operating Procedures.
- Supervises and reviews initial incident investigations and promote a timely responses for all reported incidents.
- Follows proper key control guidelines in loss prevention and in the property.
- Assists with promotion and implementation of accident and fire prevention procedures.
- Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
- Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
- Promotes action plans to monitor and control risk.
- Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial and follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
- Assists with first aid program for guests and employees.
- Assists with the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
- Works closely with Meeting Planners to facilitate a successful and safe experience for guests.

**Managing and Conducting Human Resources Activities**
- Interviews, selects and trains employees.
- Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status.
- Provides for the safety and security of the employees or the property.
- Monitors employee attendance and records absences/tardiness.
- Helps direct supervisors to achieve their own development goals.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

**Ensuring Exceptional Customer Service**
- Meets quality standards and customer expectations on a daily basis.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
- Provides services that are above and beyond for customer satisfaction and retention.

**Additional Responsibilities**
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Develops liaison with local law enforcement and emergency services.
- Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportun

  • Loss Prevention Officer

    1 week ago

    Hawaii National Park, United States Marriott International, Inc Full time

    Additional Information Pay: $27.06/hourJob Number Job Category Loss Prevention & SecurityLocation Wailea Beach Resort - Marriott Maui, 3700 Wailea Alanui Drive, Wailea, Hawaii, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Patrol all areas of the property; assist guests with room...

  • Loss Prevention Officer

    1 day ago

    Hawaii National Park, United States Marriott International, Inc Full time

    Additional Information Pay: $27.06/hourJob Number Job Category Loss Prevention & SecurityLocation Wailea Beach Resort - Marriott Maui, 3700 Wailea Alanui Drive, Wailea, Hawaii, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Patrol all areas of the property; assist guests with room...

  • Delta Officer

    4 days ago

    National Harbor, United States Gaylord National Resort & Convention Center Full time

    Additional Information Pay: $17.68/hour, Part Time, 24 hours a month, Varying shiftsJob Number 24050860Job Category Loss Prevention & SecurityLocation Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementGaylord...

  • Delta Officer

    1 day ago

    National Harbor, United States Gaylord National Resort & Convention Center Full time

    Additional Information Pay: $17.68/hour, Part Time, 24 hours a month, Varying shiftsJob Number 24050860Job Category Loss Prevention & SecurityLocation Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementGaylord...

  • Overnight Security/Loss Prevention Supervisor

    1 week ago

    Hot Springs National Park, Arkansas, United States tapwage Full time

    LocationThe HomesteadOur employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous...

  • Store Manager

    1 week ago

    National Harbor, United States Perry Ellis International - Retail Full time

    **ABOUT THE COMPANY**: Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis' passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product. **SUMMARY**: A store manager is responsible for...

  • STORE MANAGER

    4 days ago

    National Harbor, United States Perry Ellis International Full time

    ABOUT THE COMPANY: Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis’ passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product. SUMMARY: A store manager is responsible for...

  • STORE MANAGER

    1 day ago

    National Harbor, United States Perry Ellis International Full time

    ABOUT THE COMPANY: Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis’ passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product. SUMMARY: A store manager is responsible for...

  • Assistant Front Desk Manager

    1 week ago

    National Harbor, United States Marriott Full time

    **Job Number** 24026895 **Job Category** Rooms & Guest Services Operations **Location** Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that...

  • Assistant Front Desk Manager

    1 week ago

    National Harbor, United States Marriott International Full time

    Job Number 24026895 Job Category Rooms & Guest Services Operations Location Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading...

  • Assistant Front Desk Manager

    23 hours ago

    National Harbor, United States Marriott Full time

    **Job Number** 24026895 **Job Category** Rooms & Guest Services Operations **Location** Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that...

  • Assistant Front Desk Manager

    10 hours ago

    National Harbor, United States Marriott International Full time

    Job Number 24026895 Job Category Rooms & Guest Services Operations Location Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading...

  • Assistant Front Desk Manager

    1 week ago

    National Harbor, United States Gaylord National Resort & Convention Center Full time

    Job Number 24026895Job Category Rooms & Guest Services OperationsLocation Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryEntry level management position that is responsible for leading and assisting...

  • Supervisor (Part-time) - Perry Ellis

    2 days ago

    National Harbor, United States Perry Ellis International - Retail Full time

    **ABOUT THE COMPANY**: Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis' passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product. **SUMMARY**: The Supervisor Key Holder is a...

  • Assistant General Manager

    2 weeks ago

    National City, United States Round One Entertainment, Inc. Full time

    Are you into video games, bowling, and karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire! **Overview** The Assistant General Manager is responsible for assisting the GM with sales, profits, staffing, image, and operation of the store. They will...

  • Assistant Banquet Manager

    4 weeks ago

    National Harbor, United States Marriott Hotels & Resorts Full time

    Entry level management position that assists in leading the banquet staff while personally assisting in executing events based on requirements and standards. Assists in developing and directing team to provide consistent, high quality service. CANDID Banquet Manager, Banquet, Manager, Assistant, Operations, Customer Service, Restaurant, Hotel

  • Assistant Restaurant Manager

    1 week ago

    National Harbor, United States Marriott International Full time

    Job Number 24079898 Job Category Food and Beverage & Culinary Location Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is assists in the daily...

  • Assistant Restaurant Manager

    5 hours ago

    National Harbor, United States Marriott International Full time

    Job Number 24079898 Job Category Food and Beverage & Culinary Location Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is assists in the daily...

  • Assistant Store Manager

    1 week ago

    Benton Harbor, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your Career * Assist a Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store location * Develop creative plans to increase store sales * Hire, train, supervise and mentor a team of Associates * Oversee and monitor loss prevention and operational...

  • Assistant Store Manager

    19 hours ago

    Benton Harbor, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your Career * Assist a Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store location * Develop creative plans to increase store sales * Hire, train, supervise and mentor a team of Associates * Oversee and monitor loss prevention and operational...