Principal Coordinator, Security Consultant

2 weeks ago

Glen Allen, United States Capital One Full time

Knolls 1 (12034), United States of America, Glen Allen, Virginia

Principal Coordinator, Security Consultant

This individuals primary responsibility is to carry out day-to-day BAU Security Operation Center activities. This position is responsible for incident intake, incident documentation, critical response communications, monitoring and responding to calls for service and information from security related technology systems. In addition to BAU responsibilities a Principal Coordinator will be responsible for additional responsibilities consistent with their knowledge, skills and abilities. This includes activities such as ATM validations, database management and intelligence analysis and intelligence product development and delivery.

**Responsibilities**:

- Respond to incoming security concerns and track outcomes
- Monitor a wide network of security alarms and cameras to identify and resolve threats
- Synthesize large amounts of information quickly
- Create comprehensive records of security-related incidents
- Coordination of routine and critical incident communications
- Understand the proper use of security related tools and procedures
- Escalate to supervisors when appropriate
- Implement security and access control procedures

**This position works rotating shifts that may include weekends, holidays, evenings and overnight shifts.**

**This position will work 1st shift: 7 AM - 3 PM EST**

***

**Basic Qualifications**:

- At least 3 years of experience with customer service
- At least 1 year of security operations center experience
- At least 1 year of experience with Microsoft Office or Google Suite

**Preferred Qualifications**:

- At least 3 years of experience in the security field
- At least 1 year of experience with emergency communication operations
- At least 1 year of experience with situational awareness tools (NC4, VCC)

***

**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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