Care Coordinator

5 days ago


Reading, United States Bodega Cares Full time

**Job Description - Care Coordinator**

Bodega Cares is looking for experienced Care Coordinators to join our administrative team in Reading, Pennsylvania. As a Care Coordinator, you will serve an integral role in the delivery of services to our beloved clients. You will be the primary liaison between the Service Coordinators, Clients, Caregivers, Managed Care Organizations, and the Agency.

Responsibilities for this role will include, and not limited to:

- Answering the telephone and forwarding calls to appropriate parties using our call tree system.
- Performing Administrative tasks using a variety of software and platforms.
- Maintaining a roster of Clients and Field Employees.
- Working with internal staff to execute smooth delivery of services.
- Creating work schedules in accordance with Service Plans.
- Documenting and submitting written reports.
- Communicating with Clients, Field Staff, Internal Staff, and External Agencies.
- Scheduling Supervisory Assessments.
- Maintaining Active Client Files.
- Assist with the onboarding of new clients.
- Verify service hours on a weekly basis.
- Advocating for Clients.
- Work in conjunction with the People Manager to fill short notice vacancies.
- Assist in the hiring and onboarding process of administrative and field staff as needed.
- Participate in Company and Community Events.

Care Coordinator Requirements
- Minimum of 5 years’ experience in an administrative role.
- Associate degree or equivalent experience.
- Knowledge of best practices in Home Care Industry.
- Ability to sit for extended periods.
- Ability to triage, organize, and independently manage workload and responsibilities.
- Superb listening and communicating skills.
- Empathetic, Courteous, and Polite.
- Bi-lingual in Spanish is highly encouraged but not required for this role.
- Pennsylvania Criminal Background Check.
- Pennsylvania Child Abuse Clearance.
- Recent Tuberculosis Clearance.

**Benefits**:

- Starting Salary up to $50k/year
- Paid Sick Leave
- Paid Vacations
- Paid Holidays
- Annual Christmas Bonus
- Company Health Benefits

Pay: $35,000.00 - $50,000.00 per year

**Benefits**:

- Health insurance
- Opportunities for advancement
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work setting:

- Office
- Remote

**Experience**:

- Administrative: 2 years (required)

**Location**:

- Reading, PA (preferred)

Work Location: Remote


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