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Bench Maintenance Manager

3 months ago

Indianapolis, United States MHG Hotels Full time

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine appearance of the hotel, bright light bulbs in their room and a sparkling swimming pool. They will know you genuinely care about the quality of their stay when everything is in working order. The Bench Manager must be able to travel and support all hotels in the portfolio as needed.

**Our Bench Maintenance Manager makes a difference by**:

- A warm, people-oriented demeanor
- A team-first attitude
- A knack for problem solving
- Making immediate impact

**As Bench Maintenance Manager, you will**:

- Travel to all hotels in the portfolio to support the maintenance effort on an interim basis
- Maintain a friendly, cheerful, and courteous demeanor always
- Respond and attend to guests repair requests
- Communicate with guest/customers to resolve maintenance issues
- Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces a required, including flipping/inspecting mattresses, box springs, and assembling bed frames
- Visually inspect tools, equipment, or machines
- Display above average engineering operations skills and strong general mechanical ability
- Display advanced knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building
- Perform all surface preparation, painting, minor drywall and wood trip repair, light bulb and A/C filter replacement and complete thorough clean-up of painting or repair area
- Inspecting and repairing grout and caulking
- Maintain pool, chemicals and pool equipment
- Test, troubleshoot and perform basic repair on all types of equipment (i.e. plunge toilets, change toilet seats, and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV’s and perform general housekeeping and engineering-related inventory duties.
- Use the Lockout/Tagout system before performing maintenance work
- Follow company safety and security policies and procedures; report accidents injuries and unsafe work conditions
- Protect company assets
- Develop relationships with all departments and communicate regularly

To be successful in this role, you must be able to travel and have a professional demeanor, a welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Have natural instincts for problem solving. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team and to reach common goals, and listen and respond appropriately to concerns of other employees. Clean professional appearance.

This role requires standing for long periods of time, or entire shift. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below knees, including bending, twisting, pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
- MHG Hotels seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws._