Patient Care Technician
2 weeks ago
**SUMMARY______________________**
The Patient Care Technician helps patients with direct health care needs in a clinical office setting. As a recognized patient-centered medical home (PCMH), every employee is responsible for ensuring the successful implementation of quality, comprehensive patient-centered care as a member of the patients care team. By performing the job expectations described below you will be an active member of the care team, thereby patients are assured access to team-based, coordinated, comprehensive, quality care.
**ESSENTIAL DUTIES AND RESPONSIBILITIES (**include, but are not limited to, the following)**
- Share information gathered from patients with appropriate team members to assist in more comprehensive care of the patient.
- Direct patients to the exam room.
- Participate in patient intake which includes gathering patient information such as vitals, patient history, etc.
- Sterilize medical equipment and maintain it in good working order.
- Maintain adequate supplies in exam rooms and ensure exam rooms are clean.
- Follow clinic guidelines and protocols.
- Prepare and perform paperwork and clerical duties as necessary including answering phones, computer entry, handling referrals etc.
- Participate in community health and disease prevention activities.
- Participate in the corporation's Quality Improvement Program.
- Participate in daily Team Huddles with staff members as required or requested.
- Participate in staff development programs and promote team cohesiveness.
- Manages personal and staff clinical inboxes.
- Participate in the daily huddle
- Ensure timely response to appointment messages and requests via the phone and portal
- Educate patients regarding PCMH and how the care team can help patients
- Participate as a member of a patient's care team.
- Treat staff, practitioners, visitors, and patients with dignity and respect.
- Other duties as may be assigned.
**Medlink Georgia Patient Care Techs (PCT) are NOT PERMITTED to perform the following duties**:
- Phlebotomy
- Finger sticks including Hemoglobin, Hemoglobin A1C and Glucose
- Immunizations
- Injections
- Lab Processing
- Point of care collection including swabs, urine, blood, and stool.
- Medication administration including Clonidine, Tylenol, Ibuprofen.
- Nebulizers
- Diabetic Foot Exams
- Ear Irrigations
- Suture/Staple Removal
**EDUCATION and/or EXPERIENCE_______________**
Graduation from an accredited program of Certified Nursing Assistant, Patient Care Technician or Hospital Specialist **AND** one year experience in the medical field or completion of an approved internship program **OR **equivalent combination of education and experience.
Nursing school students with applicable education.
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