Universal Banker

**Universal Banker**

Bedford, NH

Full-time - Non-Exempt

Pay: $19-$21 per hour + incentives based on sales

**Overview**

Bellwether Community Credit Union (BCCU) is seeking an experienced professional for the position of Universal Banker. For over 100 years, we've made New Hampshire our home and have provided thoughtful guidance and customized solutions to help our members. As one of the "Best Places to Work" in New Hampshire for 10+ years, BCCU is a community-based credit union with a strong commitment to "people helping people".

**The Job**

The Universal Banker is responsible for building relationships with branch team and members, anticipating the needs of the branch and the members served. This person will demonstrate the benefits of membership by building rapport and relationships using a needs-based selling approach.

**Key Priorities Include**
- Engaging in all sales and service activities in order to initiate, develop, and retain relationships with our members through advising members on the best products and service solutions to meet their financial goals.
- Prepares and closes various consumer loan products to include HELOCs, while educating members on Life and Disability coverage, GAP, and MRC protections.
- Collaborates effectively with team members to ensure a seamless and positive experience for the members, while working towards the team goals.
- Performs other duties and tasks as required, in conjunction with or in the absence of the Member Service Manager.
- All retail employees must understand and comply with all BSA Regulations

**Qualifications**
- Minimum of 2 years of experience within a financial related organization to include knowledge of bank products, services, and regulations.
- Strong track record of successful sales, in a financial environment preferred.
- Ability to act individually and within a team environment to achieve branch-wide goals and activities.
- Strong verbal communication skills to ensure co-workers and members understanding.
- Takes responsibility for addressing member concerns and resolve issues in a timely manner
- Ability to coach and mentor others in the absence of the Member Service Manager.
- Well organized with the ability to multi task, handling multiple priorities simultaneously Maintain and NMLS# with the Federal Registry in compliance with the SAFE Act.

**Work Environment**

As part of the Bellwether Team, you'll experience our commitment to your personal and professional success through our "Best Places" culture, training opportunities, competitive salary, and benefits package.