Insurance Collector

3 weeks ago

Rocky Hill, United States Women's Health CT Full time

**Women's Health CT**, a proud affiliate of Unified Women's Healthcare, is seeking an experienced medical Insurance Collector to join our Central Billing team (CBO).
This is a hybrid work arrangement requiring one to two days in the office located in Rocky Hill, CT and the remaining work days remote.

**Position**: Insurance Collector
**Address**: 175 Capital Blvd. Rocky Hill, CT 06067 (Hybrid
- two day per week in-office)
**Employment Status**
**Schedule**
**Reports to**:
**Essential duties and responsibilities**:

- Serves as a representative of Women’s Health USA, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the Women’s Health Communities, and the public.
- Review internal reports and system worklists to determine errors causing denial of claims/correct/resubmit claims
- Respond in a timely manner by either telephone and or written communication to all requests from divisions, insurance companies and other members of the Women’s Health Communities
- Utilizing follow up reports, and/or system tools, must contact appropriate insurance company in a timely manner to determine reason for non-payment of claims and claim appeals
- Research updates and mailings for insurance company information regarding changes and or new processes
- Utilizing websites for verification of patient benefit eligibility and claim status
- Request necessary changes to insurance company guidelines/posting protocols
- Trend and communicate any insurance issues to management in a timely manner

**Other duties and responsibilities**:

- Follow internal protocols regarding departmental communications
- Participate in initiative-taking team efforts to achieve departmental and company goals
- Adhere to corporate compliance program guidelines and comply with all safety policies, practices, and procedures within the Women’s Health Communities
- Other duties as assigned by management

**Skills/qualifications/experience**:

- High School Diploma or GED
- 1-2 years prior experience insurance collections in a medical setting, is required.
- **Previous Accounts Receivables experience, is required.**:

- Experience with ICD-10, CPT and HCPCS, is required.
- Familiar with medical coding, pathology and OB/GYB, is preferred
- Ability to set priorities
- Ability to calmly manage stressful situations.
- Excellent verbal and written communication skills
- Demonstrate strong computer skills as evidenced by proficiency and/or training with applicable software.

**Physical demands**:

- Ability to remain seated for up to 8 hours per day.
- Ability to work in fast paced environment.

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work setting:

- Hybrid work
- Office

**Education**:

- High school or equivalent (required)

**Experience**:

- ICD-10: 2 years (preferred)
- Medical office: 2 years (preferred)
- OB/GYN Billing: 2 years (preferred)
- Medical collection: 2 years (required)
- Accounts receivable: 1 year (required)

Ability to Relocate:

- Rocky Hill, CT 06067: Relocate before starting work (required)

Work Location: Hybrid remote in Rocky Hill, CT 06067

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