Personal Concierge

2 weeks ago

Chicago, United States Hilton Full time

Personal Concierge - Waldorf Astoria Chicago

Waldorf Astoria is looking for a Personal Concierge to join the team in Chicago's Gold Coast

Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U. S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.

**What will I be doing?**

As a Personal Concierge, you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards:

- Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests as requested
- Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
- Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc.
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Register VIP guests, as needed
- Promote Company marketing programs and distribute printed materials, as needed

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


**The Benefits**
- Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage -for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs

  • concierge. event professional

    2 months ago

    Chicago, United States CONCIERGE UNLIMITED INC Full time

    Job DescriptionJob DescriptionResponsibilities:Re-establish personable concierge service assistance for signature corporate property.Provide creative, effective, innovative marketing/concierge service amenity, demonstrating distinct lead. Activate concierge presence visibility, services offerings, actively engage CUI savvy concierge resources, working...

  • concierge. event professional

    3 weeks ago

    Chicago, United States CONCIERGE UNLIMITED INC Full time

    Job DescriptionJob DescriptionResponsibilities:Re-establish personable concierge service assistance for signature corporate property.Provide creative, effective, innovative marketing/concierge service amenity, demonstrating distinct lead. Activate concierge presence visibility, services offerings, actively engage CUI savvy concierge resources, working...

  • Personal Concierge

    4 days ago

    Chicago, Illinois, United States HILTON Full time

    Join the Waldorf Astoria team in Chicago's Gold Coast as a Personal Concierge Waldorf Astoria invites you to become a Personal Concierge in the vibrant city of Chicago. Located in the prestigious Gold Coast neighborhood, Waldorf Astoria Chicago stands out for its luxury and top-notch services. With 215 rooms, 5,000 square feet of meeting space, and 4 dining...

  • Personal Concierge

    3 weeks ago

    Chicago, Illinois, United States Hilton Full time

    Waldorf Astoria is looking for a Personal Concierge to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...

  • Personal Concierge

    4 days ago

    Chicago, Illinois, United States Hilton Full time

    Waldorf Astoria is looking for a Personal Concierge to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...

  • Personal Concierge

    2 weeks ago

    Chicago, Illinois, United States Hilton Full time

    Waldorf Astoria is looking for a Personal Concierge to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...

  • Concierge

    2 months ago

    Chicago, United States Flats, LLC Full time

    Role Summary. Under the direction of the Property Manager or Assistant Property Manager, the Residential Concierge is a guest facing position that will deliver exceptional customer service to any person who walks through our doors. The Residential Co Concierge, Property Manager, Customer Service, Residential, Management, Hotel, Property Management

  • Personal Concierge

    4 weeks ago

    Chicago, United States Hilton Full time

    Personal Concierge - Waldorf Astoria Chicago( Job Number: HOT0ALXL) Work Locations :Waldorf Astoria Chicago11 East WaltonChicago60611 Waldorf Astoria is looking for a Personal Conciergeto join the team in Chicago's Gold Coast!  Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the , the AAA-Five-Diamond,...

  • Personal Concierge

    3 weeks ago

    Chicago, United States Hilton Full time

    Personal Concierge - Waldorf Astoria Chicago( Job Number: HOT0ALXL) Work Locations :Waldorf Astoria Chicago11 East WaltonChicago60611 Waldorf Astoria is looking for a Personal Conciergeto join the team in Chicago's Gold Coast!  Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the , the AAA-Five-Diamond,...

  • Concierge

    2 months ago

    Chicago, United States Fly Pharos Full time

    The relationship with our Members will always take precedence, and requires us to personally tailor our high touch level of service. Together with our Pilots and Member Care Managers, Concierge are the face of the company – a reflection of the brand – the foundation of the Member experience, and we must strive to always present a positive, united-front. ...

  • Concierge - Part-time

    2 weeks ago

    Chicago, United States City Club Apartments LLC Full time

    Description: **COMPANY OVERVIEW** City Club Apartments has created the future of apartment living, merging historical knowledge of the apartment industry with best practices of the hospitality industry to create the first true International Apartment Hotel brand, a differentiated living experience. Partnering with award winning local restaurants, retail &...

  • Concierge

    2 weeks ago

    Chicago, United States Fernwood Property Management Full time

    The Concierge position is an essential component of the operations team and will perform vital duties pertaining to the daily running of the building. Overview of duties include but are not limited to: providing prompt and courteous service to residents, processing and following up on service requests, move - ins, reviewing and maintaining accessibility of...

  • Concierge - Part-Time

    4 weeks ago

    Chicago, United States City Club Apartments LLC Full time

    Job DescriptionJob DescriptionDescription:COMPANY OVERVIEWCity Club Apartments has created the future of apartment living, merging historical knowledge of the apartment industry with best practices of the hospitality industry to create the first true International Apartment Hotel brand, a differentiated living experience. Partnering with award winning local...

  • Concierge - Part-Time

    3 weeks ago

    Chicago, United States City Club Apartments LLC Full time

    Job DescriptionJob DescriptionDescription:COMPANY OVERVIEWCity Club Apartments has created the future of apartment living, merging historical knowledge of the apartment industry with best practices of the hospitality industry to create the first true International Apartment Hotel brand, a differentiated living experience. Partnering with award winning local...

  • Concierge/front Desk

    2 weeks ago

    Chicago, United States Krimson Security & Fingerprinting Full time

    **Position**:Front Desk Concierge/Security Guard **Location**: Chicago, IL **Description**:The concierge/security guard's job is to provide excellent customer service to the residents and to act as a deterrent to criminal activity while maintaining a professional demeanor and appearance. Training and Certifications available at time of...

  • Market Director, Chicago, Illinois

    4 weeks ago

    Chicago, United States Concierge Auctions Full time

    About Us:Concierge Auctions is the world's largest luxury real estate auction marketplace and has redefined how luxury properties are bought and sold through our exclusive auction platform. We expedite the traditional real estate process and connect buyers with the world's finest properties. Our transparent, efficient approach offers unparalleled...

  • Market Director, Chicago, Illinois

    3 weeks ago

    Chicago, United States Concierge Auctions Full time

    About Us:Concierge Auctions is the world's largest luxury real estate auction marketplace and has redefined how luxury properties are bought and sold through our exclusive auction platform. We expedite the traditional real estate process and connect buyers with the world's finest properties. Our transparent, efficient approach offers unparalleled...

  • Market Director, Chicago, Illinois

    3 weeks ago

    Chicago, United States Concierge Auctions Full time

    About Us:Concierge Auctions is the world's largest luxury real estate auction marketplace and has redefined how luxury properties are bought and sold through our exclusive auction platform. We expedite the traditional real estate process and connect buyers with the world's finest properties. Our transparent, efficient approach offers unparalleled...

  • Market Director, Chicago, Illinois

    4 weeks ago

    Chicago, United States Concierge Auctions Full time

    About Us:Concierge Auctions is the world's largest luxury real estate auction marketplace and has redefined how luxury properties are bought and sold through our exclusive auction platform. We expedite the traditional real estate process and connect buyers with the world's finest properties. Our transparent, efficient approach offers unparalleled...

  • Concierge

    4 weeks ago

    Chicago, United States Crescent Heights Full time

    Job DescriptionJob DescriptionJob Title: ConciergeDepartment: ConciergeReports To: Property ManagerFLSA Status: Non-Exempt Prepared Date: 03/15/2022 ABOUT NEMA CHICAGO:Brought to you by Crescent Heights®, NEMA is a lifestyle apartment brand inspired by each city it calls home. Thoughtful design; extensive amenity collections; and personalized, tech-powered...