Service Advisor

2 weeks ago

Laconia, United States Irwin Hyundai Full time

Ranked as one of the fastest-growing companies and best dealerships to work for in New Hampshire and New England, our team is comprised of many of the most talented automotive professionals in the industry. We are currently seeking an experienced Service Advisor to join our team. We are passionate about helping our customers and are always looking for the right people to join our dealership. We are a place for employees to have a career, not just a job.

**What Sets Us Apart From Other Companies**
- We provide you with a clear career path and show you how to move up within the company
- Ongoing employee recognition
- Saturday employee lunches
- Discounted Gym Membership
- Annual Flu Shots
- Year-End Bonus
- Cash spiffs/employee dress up days
- Cell Phone Plan Discounts
- Sports Tickets (Ski, Nascar, Bruins, Patriots, Celtics, Red Sox)
- Promote from within mentality

**What We Offer**
- Medical and Dental Insurance
- 401K Plan with Company Contribution
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family-owned and operated
- Health and wellness
- Discounts on products and services
- Weekly Pay Periods
- Stable, Long-Term Management

**Responsibilities**
- Distribute work between technicians efficiently
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers

**Qualifications**
- Past Service Advisor experience preferred
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Valid driver’s license
- Willing to submit to a pre-employment background checks
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws_

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