IT Internal Audit Manager

2 weeks ago


San Francisco, United States DocuSign Full time

**Company Overview**:
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

**What you'll do**:
As an IT Internal Audit Manager, you will be informed about industry trends and emerging IT risk areas (e.g., Cybersecurity, Automation, Artificial Intelligence, Analytics). You will use your skills to plan and lead IT audits, process reviews, and consulting engagements to help reduce risk and make valuable contributions. You will have shared responsibility to evaluate controls that ensure that Docusign is current and in compliance with relevant regulations, standards, contractual obligations, and best practices, especially with regards to security and privacy. You bring a strong motivation to contribute to the achievement of an efficient audit process and compliance for the company.

This position is an individual contributor role reporting to the Director of Internal Audit.

**Responsibility**
- Conduct audits of the company’s IT systems, networks, infrastructure, and cyber risk posture to identify vulnerabilities, weaknesses, and areas for improvement
- Lead audits, as well as business process reviews throughout Docusign, with a focus on security and privacy projects
- Present and communicate status and issues to senior management, including reports and presentations on project findings and recommendations
- Assist in preparing the Internal Audit Annual Plan
- Diagnose risks and process improvement opportunities
- Develop close but independent working relationships with management in all areas of the business
- Develop recommendations to improve financial, operational, and security controls
- Monitor process and policy changes throughout an organization
- Create and maintain documentation and workpapers in support of current controls, policies, standards, and procedures related to audits
- Work directly with teams to develop auditable procedures to ensure ongoing compliance
- Educate teams about policy compliance and their assigned controls
- Identify gaps with controls or processes assigned to Docusign teams
- Determine whether artifacts supplied by teams meet policy and control requirements
- Assist with Enterprise Risk Management and other risk assessments performed by the company
- Support Docusign's other Internal Audit programs as needed (e.g. SOC, SOX)
- Perform additional responsibilities and tasks as required and assigned
- Travel 10-25% which may include national and international travel

**Job Designation**:
**Hybrid**:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

**What you bring**:
**Basic**
- 8+ years of related experience
- Bachelor's degree or higher in a relevant field
- Fundamental understanding of audit principles, such as risk assessment, materiality, independence, and sufficiency of audit evidence
- Experience performing risk assessments and identifying key business and financial risks
- Certification such as CFE, CIA, CIPP, CISA, CISM, CISSP, CITP, CPA, CRMA

**Preferred**
- Previous Senior Associate or Manager experience in a Big 4 or public-accounting environment
- Strong understanding of relevant regulations and industry standards (e.g., COBIT, COSO, GDPR, SSAE 18/SOC)
- FedRAMP, ISO27001, PCI, SOC, SOX or other compliance engagement experience
- Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company
- Passion for audit, information security, governance, risk, and compliance
- Strong project management competency
- Experience with projects involving coordinated efforts across large cross-functional teams
- Excellent analytical and communication skills
- Awareness of people versus technology as security factors
- Ability to maintain composure in critical situations
- Ability to build productive cross-functional relationships
- Experience focusing on internal stakeholder and customer satisfaction
- Self-sufficient to manage and prioritize workload

**Wage Transpar


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