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General Manager

3 months ago

Sterling, United States No-H2O of NOVA Full time

**Benefits/Perks**
- Base pay range $18 - $22 / hour
- Performance Bonus 5%-7.5% (monthly)

**Company Overview**
It is the vision of No-H2O that the company will, through the diversified business lines it has developed, capture all the value chain of the convenience car wash market worldwide. In simple terms, if you want to wash your car then you will do so using either No-H2O products or services offered in parking lots or through its on-demand app.

No-H2O’s vision is to be the ‘go to’ brand in the entire car care space. No other company has managed to do this to date in a market that suffers from fragmentation due to lack of technology advancement and poor product innovation.

No-H2O together with its unique waterless formula and tech infrastructure, together with a 10-year history in this industry, will offer all consumer and B2B customers its branded products and services through a range of distribution and service channels.

**Core Values**:
**Hustle** - We work hard and smart, going the extra mile to get the job done in a timely fashion

**Environmental** - We are stewarding water resources for future generations

**Honest** - We say what we mean, and we mean what we say, and we embrace healthy conflict

**Innovative** - We are disrupting the carwash & detailing industry, thinking outside the box but within the rails

**Team and Customer Focused** - We take care of each other, so we can take care of our customers

**Job Summary**
The General Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The General Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, staff supervision, and task delegation. It also includes formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels.

No-H2O Auto Detailing of NOVA, a rapidly scaling direct-to-consumer, service brand is looking for an experienced, reliable, and proactive General Manager.

The General Manager ensures the smooth running of our company’s office and contributes to driving sustainable growth.

**Responsibilities**
- Supervise detailer staff and divide responsibilities to ensure performance
- Manage calendars and appointments etc.
- Prospecting B2B customers and sales efforts to expand No-H2O Nova's customer base
- Lead follow-up with prospective and prior customers
- Assist colleagues whenever necessary
- Recruiting, hiring, and training new detailers
- Demonstrating No-H2O products to prospective B2B customer
- Ensuring day to day operations are running smoothly and on time
- Demonstrate professional customer satisfaction skills and practices

**Qualifications**
- Proven experience as an office manager
- Sales experience to meet sales goals
- Detailing experience preferred
- Outstanding communication, client relations, and interpersonal abilities
- Excellent organizational and leadership skills
- Customer-first orientation
- Attention to detail
- Ability to manage a daily work schedule while directing others
- Basic computer experience in Word and Excel

Flexible work from home options available.