Operations Manager

3 weeks ago


Orange, United States Avalon Transportation LLC Full time

Job Tittle: Operations Manager

Pay: Starting $70,000- Exempt

Shift: Monday-Friday, as needed on weekends, (Onsite)

This is a full time on site roll located in Houston, TX for a General Manager / Operations Manager with Avalon Transportation LLC. The General Manager/Operations Manager will be responsible for overseeing the lanning, coordination, and execution of all aspects of transportation operations to ensure the highest leel of customer service and safety.

Responsibilities and Duties:

- Manage the Houston branch operations to meet the goals and objectives of Avalon Transportation through the following:
- Oversee that the office is properly staffed and scheduled.
- Insure we are adequately staffed to cover all current and future reservations and events.
- Handle any staffing questions, problems, issues and concerns.
- Write evaluations and disciplinary notices of staff and provide to General Manager.
- Assure that office is kept clean and organized at all times.
- Handle customer complaints immediately and efficiently.
- Prepare and coordinate all necessary departments for all unusually busy days to prepare for efficiency, including vehicles and staffing.
- Review and correct, with employee notification, office staff timesheets and other staffing paperwork to ensure proper completion as per company policies and procedures.
- Issue, maintain and track all radio equipment and vehicle gas cards.
- Investigate and track all incident reports, keeping General Manager apprised of all IR activity.
- Coordinate rental vehicles, when needed, through company approved vendors.
- Responsible for working closely with the Dispatch department and reporting to the GM the state of operations to insure all clients are given the most professional service in the industry.
- Provides after hours & weekend support to the GM by resolving operations issues. Perform other tasks and duties assigned by the General Manager.

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Referral program
- Vision insurance

Location: 1785 North Batavia St., Orange CA 92865



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