Medical Office Assistant

4 weeks ago


Bowie, United States Maximus Services, LLC Full time

**Description & Requirements**

**Essential Duties and Responsibilities**:

- Perform all job functions in compliance with HIPAA policies.
- Adhere to local and externally relevant health and safety laws and policies.
- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of clinic throughout the day.
- Other duties as assigned.
- Arrive 30 minutes prior to scheduled exam
- Display snacks/water/flags/veteran material in the provider's waiting area and post VES signs in the door
- Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign in sheet
- Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure)
- Document and update OMS comments for everything you do pertaining to veterans and providers
- Keep all veteran's information private and confidential
- Assist the veteran in any way needed
- Always be courteous and respectful
- Adhere to local and externally relevant health and safety laws and policies
- Maintain cleanliness of the clinic/per-diem and exam rooms
- Communicate and assist other departments in a collaborative effort to expedite cases
- Work effectively within a team dynamic
- Adapt to new instructions, requests or procedures as provided
- Maintain a high sense of urgency at all times
- Must be willing to work onsite in our Bowie, MD**.** location
- Must have reliable transportation to drive to other locations in the Easternregion
- Valid driver's license required
- One to two years training and/or certification in the medical field preferred
- CPR certified preferred
- Intermediate knowledge of pertinent medical terminology
- Advanced verbal and interpersonal skills
- Advanced written communication skills, to include excellent grammar
- Advanced reading and comprehension abilities
- Advanced analytical skills and detail-oriented
- Advanced multi-tasking skills
- Advanced organizational and prioritization skills, with strong ability to meet strict deadlines
- Proficient typing skills
- Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel
- Must be willing and able to travel to provide support to other clinics in the Eastern region
- Must be willing and able to work some weekend shifts (Saturday and Sunday) as needed
- Must live in or near Bowie, MD.

Minimum Requirements

Minimum Requirements:

- High School Diploma or equivalent.
- Prior Medical or Customer Service experience is preferred.

EEO Statement


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