Printing Project Manager

3 weeks ago

Hagerstown, United States Marketing.com Full time

**COMPANY SUMMARY**:
We are expanding at warp speed and are adding to our team - from our sales office and shop floor locations to our remote online team members. We are a diverse, creative, and passionate crew who is always looking to discover and implement fresh, innovative ideas and make some pretty amazing things.

**JOB SUMMARY**

**Print experience is required for this position**

**ROLES AND RESPONSIBILITIES**
- Provide first line of leadership to client service staff. Work with Client Services Manager to set clear expectations, and provide consistent, timely feedback.
- Works as a liaison between work group, and production control to provide proactive status updates.
- Establishes checkpoints on work-in-progress to guarantee accuracy of work performed. Communicates to plant personnel, sales department and customer. Solicit customer and sales feedback to continuous improvement of customer experience.
- Ensures operations management is provided the correct information, at the right time to allow for efficient, accurate project completion.
- Develop working relationships with customers through regular contact and communication. Understanding of customer requirements and expectations to ensure contract compliance.
- Analyze, plan and manage projected job requirements and materials in the most economical and efficient manner to save manufacturing time and resources.
- Coordinates projects across a variety vertical print markets to ensure accuracy and proper documentation.
- Develop a working relationship with production to assure understanding of company sales programs, while understanding production problems and opportunities.
- Assume responsibility for account documentation and data maintenance.
- Complete normal business reports as required
- Inspects proofs, facilitates and troubleshoots progress of project to ensure on-time delivery.
- All other duties as assigned

**BASIC QUALIFICATIONS**
- Experience in the print industry required
- Some college preferred.
- Minimum of five years Customer Service experience
- Leadership experience preferred.

**Preferred Skills**
- Printing Industry - Knows competitors and how they operate; understands product flow and supply chain logistics as they relate to printing production and has and comprehensive understanding of the print process.
- Personally motivated to drive for results and success despite obstacles and opposition; Is able to make adjustments to accommodate changing situations, responds resourcefully to achieve better results
- Task orientated with ability to think and lead at a strategic level.
- Our Company offers a competitive salary and comprehensive benefits package including but not limited to medical, dental, vision, life insurance, short & long-term disability, 401k, PTO, and Company-paid holidays. _
- We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._

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