Front Desk Clerk

4 weeks ago


Stafford, United States Townplace Suites by Marriot- Sugar LandStafford Full time

Job Summary:
**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests and resolve any issues promptly
- Process payments and maintain accurate guest accounts
- Provide information about hotel services, facilities, and local attractions
- Assist with night audit procedures as needed

Qualifications:

- Need Marriott Experiance
- Previous experience in a customer service role, preferably in a hotel setting
- Strong communication skills and phone etiquette
- Ability to multitask and work well under pressure
- Knowledge of hospitality industry practices and guest relations
- Bilingual proficiency is a plus
- Familiarity with hotel management systems is advantageous

**Job Types**: Full-time, Part-time

Pay: $10.00 - $14.00 per hour

**Benefits**:

- Free parking

Schedule:

- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- On call
- Weekends as needed

Work setting:

- In-person

Ability to Relocate:

- Stafford, TX 77477: Relocate before starting work (required)

Work Location: In person



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