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Front Desk Clerk
4 weeks ago
Job Summary:
**Responsibilities**:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests and resolve any issues promptly
- Process payments and maintain accurate guest accounts
- Provide information about hotel services, facilities, and local attractions
- Assist with night audit procedures as needed
Qualifications:
- Need Marriott Experiance
- Previous experience in a customer service role, preferably in a hotel setting
- Strong communication skills and phone etiquette
- Ability to multitask and work well under pressure
- Knowledge of hospitality industry practices and guest relations
- Bilingual proficiency is a plus
- Familiarity with hotel management systems is advantageous
**Job Types**: Full-time, Part-time
Pay: $10.00 - $14.00 per hour
**Benefits**:
- Free parking
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- On call
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Stafford, TX 77477: Relocate before starting work (required)
Work Location: In person
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