Technical Business Analyst

3 days ago


Newark, United States Pennsylvania Enterprise Full time

**Job Overview**:
**Roles & Responsibilities**:

- Collaborate with business stakeholders to understand their challenges and objectives
- Conduct interviews, workshops, and surveys to gather business requirements
- Analyze current business processes and propose improvements or new system requirements
- Utilize data analytics tools to analyze large datasets, identify trends, and provide actionable insights to support business decisions
- Develop and maintain reports and dashboards that provide visibility into key performance indicators (KPIs) and business metrics
- Work with IT and data teams to ensure data accuracy and integrity
- Translate business needs into detailed technical requirements for IT development teams
- Create functional specifications, data flow diagrams, and process maps to guide system design and development
- Serve as a liaison between business stakeholders and IT teams to ensure clear communication and alignment on project objectives and deliverables.
- Facilitate meetings and presentations to report on findings, progress, and solutions
- Assist in project planning, scheduling, and tracking to ensure projects are delivered on time and within budget
- Identify project risks and issues, and work with the team to develop mitigation and resolution strategies
- Collaborate with QA teams to define testing strategies and plans
- Review test cases and participate in testing activities to ensure that solutions meet business requirements and quality standards
- Develop training materials and conduct training sessions for users on new systems and reports
- Provide ongoing support and guidance to users on data analytics tools and methodologies.

**Required Skills and Experience**:

- Proven experience as a Technical Business Analyst or similar role, with a strong focus on data analytics
- Strong analytical and problem-solving skills, with the ability to analyze large datasets and translate data into insights
- Proficiency in data analytics tools and business intelligence platforms (e.g., Tableau, Power BI)
- Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders
- Knowledge of business process reengineering and requirements gathering methodologies
- Experience with project management tools and methodologies (e.g., Agile, Scrum)
- Ability to manage multiple projects simultaneously and work in a fast-paced environment.

**Preferred skills**:

- Certifications in data analytics & business analysis.
- Experience in specific industries or business domains relevant to the organization.
- Experience with Salesforce.
- Experience with Tableau.

**Physical Demands**:

- Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
- Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
- Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitors

**Education**:
Bachelor’s degree in Business Administration, Information Technology, Data Analytics, or a related field

**About PENNEP**:
PENNEP works with national, multinational clients and thrives to become one of the world's leading professional services companies with a vision to transform clients' business, operating, and technology models for the digital era. Our leaders have 50 PLUS Years of combined and unique industry knowledge with a consultative approach that helps clients envision, build and run more innovative and efficient businesses.

PENNEP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We provide engineering excellence practices training for all our employees.

**Job Type**: Contract

Pay: $70.00 per hour

Expected hours: 40 per week

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical Business Analyst: 8 years (required)
- Data analytics: 7 years (required)
- Tableau: 7 years (required)
- Power BI: 7 years (required)

Ability to Relocate:

- Newark, DE 19702: Relocate before starting work (required)

Work Location: In person



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