Assistant Store Manager

2 weeks ago

Queenstown, United States Coach Full time

The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach’s standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store’s environment.
Sample of tasks required of role:
SALES
- Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
- Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales
- Productivity Management: holds the management team accountable for personal productivity and management contribution
- Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
- Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
- Brings best self to work through Coach’s Guide to Style; ensures all associates follow expectations
- Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
- Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
- Develop team to build long-term relationships with customers to drive business
- Takes initiative; has a high level of ownership and accountability for results of self and others
- Works directly with the Store/District Manager to protect and drive the needs of the business
- Ensures all daily tasks are completed without negatively impacting service of Coach standards
- Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
- Builds trusting relationships with peers and team; acts as advocate for the Brand
- Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance
- Delegates and empowers others
- Creates enthusiasm and positivity for a shared vision and mission
- Recognizes and values individual performance
OPERATIONS:

- Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager
- Resolves performance problems using appropriate communication, coaching and counseling techniques
- Adheres to all retail policies and procedures including POS and Operations
- Leverages / understands Coach’s tools and technology to support Service and Operations of store
- Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench
- Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
- Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising)
- Interacts and communicates with Lead Supervisor and Store Manager
- Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
- Adheres to all retail policies and procedures including POS and Operations
- Leverages and understands Coach’s tools and technology to support Service and Operations of store
Competencies required:

- Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
- Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anyt

  • Keyholder - The Cosmetics Company Store - 20hrs

    1 month ago

    Queenstown, United States The Estée Lauder Companies Full time

    **Position Summary**: We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide...

  • The Cosmetics Company Store

    4 weeks ago

    Queenstown, United States The Estée Lauder Companies Full time

    **APPLY MANDATORY TO THIS LINK** **Position Summary**:We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to...

  • Supervisor , Outlet Store, Queenstown, MD

    4 weeks ago

    Queenstown, United States Levi Strauss & Co. Full time

    JOB DESCRIPTION This position contributes to Levi's® success by assisting management in executing store operations during scheduled shifts. We are looking for a Supervisor who will bring innovation, creativity and enthusiasm to our team. It is important to us this person has the energy and desire to help bring our fashion to the future while maintaining the...

  • Store Associate, PT

    7 days ago

    Queenstown, Maryland, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Store Associate, FT

    7 days ago

    Queenstown, Maryland, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Sales Associate, Retail Store, Queenstown, MD

    6 days ago

    Queenstown, United States Levi Strauss & Co. Full time

    JOB DESCRIPTION Sales Stylist are responsible for implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. Key Responsibilities: Show a thorough understanding of Levi Strauss & Company's history and heritage Demonstrate excellent product knowledge Provide exceptional customer service to...

  • Supervisor , Levi's Outlet Store, Queenstown, MD

    1 month ago

    Queenstown, United States Levi Strauss & Co. Full time

    JOB DESCRIPTION This position contributes to Levi's success by assisting management in executing store operations during scheduled shifts. We are looking for a Supervisor who will bring innovation, creativity and enthusiasm to our team. It is important to us this person has the energy and desire to help bring our fashion to the future while maintaining the...

  • Sales Associate, Levi's Retail Store, Queenstown, MD

    23 hours ago

    Queenstown, United States Levi Strauss & Co. Full time

    JOB DESCRIPTION Sales Stylist are responsible for implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. Key Responsibilities: Show a thorough understanding of Levi Strauss & Company's history and heritage Demonstrate excellent product knowledge Provide exceptional customer service to...

  • Store Associate, FT

    5 days ago

    Queenstown, United States NIKE Full time

    Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Store Associate, FT

    2 days ago

    Queenstown, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Store Associate, FT

    7 days ago

    Queenstown, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Store Associate, FT

    4 days ago

    Queenstown, United States NIKE Full time

    Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Keyholder - The Cosmetics Company Store - 20hrs - Queenstown, MD

    6 days ago

    QUEENSTOWN, United States ESTÉE LAUDER COMPANIES Full time

    Position Summary: We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide...

  • Keyholder - The Cosmetics Company Store - 20hrs - Queenstown, MD

    6 days ago

    Queenstown, Maryland, United States ESTÉE LAUDER COMPANIES Full time

    Position Summary: We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational,...

  • Sales Associate, Levi's® Retail Store, Queenstown, MD

    6 days ago

    Queenstown, United States Levi Strauss & Co. Full time

    JOB DESCRIPTIONSales Stylist are responsible for implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations.Key Responsibilities: Show a thorough understanding of Levi Strauss & Company's history and heritageDemonstrate excellent product knowledge Provide exceptional customer service to every...

  • PT Retail Store Associate

    6 days ago

    Queenstown, Maryland, United States adidas Full time

    At adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture...

  • Sales Associate

    7 days ago

    Queenstown, United States Estée Lauder Companies Part time

    Sales Associate - The Cosmetics Company Store - 18hrs - Queenstown, MDPosition Summary: As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working...

  • Sales Associate

    18 hours ago

    QUEENSTOWN, United States ESTÉE LAUDER COMPANIES Full time

    Position Summary: As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with...

  • Support Associate

    6 days ago

    Queenstown, United States Chico's FAS, Inc. Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Sales Lead

    3 days ago

    Queenstown, Maryland, United States Chico's FAS, Inc. - Retail Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer...