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Bakery Clerk
4 months ago
**PURPOSE**:
Exemplifies and ensures strong customer service in all areas of the job. Provides a superior quality product that exceeds the customers’ expectations. Working knowledge of the department functions, and maintains adequate amount of fresh inventory.
**DUTIES AND RESPONSIBILITIES**:
Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service. - Assists customers by making product suggestions, filling special orders and food preparation suggestions. - Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to Store Director as needed. - Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction. Answers questions regarding ingredients, price and freshness of products. - Helps customers with special orders for cakes and other bakery items, including adding personalization to baked items. May be asked to write messages on cakes with icing. - Implements proper and efficient product preparation and packaging techniques. - Maintains Bakery case cleanliness, sample tray, visual appeal and inventory levels. Responsible for ensuring the proper cleanliness, sanitation and appearance of bakery area and equipment and for ensuring a safe work environment. - Slices bread and prepares all bakery items; including proofing, baking, packaging and icing product. - Ensures temperatures are maintained in all phases of preparation, display and storage. - May assist with physical inventory taken every 4 weeks. - Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes cooler. - Understands opening and closing department procedures. - Builds displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department. - Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. - Responsible for insuring proper code dating for all products within the department are being enforced. - Ability to follow and maintain department standards. - Implements effective promotional and seasonal displays. - Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records. - Accurately completes, maintains and monitors daily log sheet, Production Chart, Sales and Labor and other required paperwork and logs. - Controls shrink and cost. - Ensures that proper temperature levels for product are maintained. Ensures proper signing of products. Complies with retail labeling laws, federal and state regulations, Company and code dating policies. - Complies with all workplace safety rules and regulations. - Ensures safety, cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment, prep area and display area, including code date compliance as required. - Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity. - Other necessary and required duties.
**Job Type**: Part-time
**Benefits**:
- 401(k)
- Employee discount
Restaurant type:
- Bakery
Shift:
- 8 hour shift
**Experience**:
- Bakery: 1 year (preferred)
Work Location: In person
