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Patient Care Coordinator

3 months ago


Brooklyn, United States iSmile Dental Full time

Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will play a crucial role in ensuring the smooth operation of our medical office and providing exceptional administrative support to our healthcare professionals.

**Duties**:

- Greet and check-in patients, ensuring a warm and welcoming environment
- Schedule appointments and manage the office calendar
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Collect patient information and update electronic medical records
- Verify insurance coverage and process billing information
- Coordinate referrals to specialists and follow up on patient care
- Assist with medical procedures, including preparing exam rooms and sterilizing equipment
- Maintain inventory of office supplies and order as needed
- Provide general administrative support, such as filing, faxing, and scanning documents

Qualifications:

- Previous experience in an office or medical administrative support role is preferred
- Knowledge of medical terminology and procedures is highly desirable
- Familiarity with electronic medical records systems is a plus
- Excellent communication skills, both verbal and written
- Strong attention to detail and ability to multitask effectively
- Proficient in using computer software, including Microsoft Office Suite
- Ability to maintain confidentiality of patient information

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Pay: $27.00 - $33.00 per hour

Expected hours: 40 per week

**Benefits**:

- Employee discount
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

**Experience**:

- Customer service: 3 years (required)

Ability to Commute:

- Brooklyn, NY 11249 (required)

Ability to Relocate:

- Brooklyn, NY 11249: Relocate before starting work (required)

Work Location: In person