Telephone Operator-telephone Operators-mount Sinai

2 weeks ago


New York, United States Mount Sinai Full time

**Description** Telephone Operator-Telephone Operators-Mount Sinai Beth Israel-Full Time, 3pm to 11pm, EOW**

Under general supervision, receives and relays incoming and outgoing telephone calls for the Mount Sinai Medical Center, which includes paging physicians and other Medical Center employees. Handles emergencies such as Team 7000 (Cardiac Arrest) crisis team, and emergency preparedness notification. Provides directory information to inquiries and transfers calls as appropriate.
**Responsibilities**
- Operate switchboard and route incoming calls to appropriate departments.
- Initiates all emergency calls including Team 7000, Fire Alert and Message One Notifications.
- Provides specific directory information to internal and external inquiries as required in accordance with policy and procedures pertaining to the disclosure of directory information.
- Operation of the page position. Including completion of Evening/Weekend On-Call Physician Sign-In form.
- Performs other related duties.

**Qualifications**
- High School/GED

Collective bargaining unit: SEIU 1199-MSBI

**Compensation Statement**

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $23.00 - $25.31 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Beth Israel and MS Downtown, AGM - Telephone Operators - BI, Mount Sinai Beth Israel
**Employer Description**

**Strength Through Diversity**

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

- Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
- Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
- Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history

**“About the Mount Sinai Health System**:
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

**EOE Minorities/Women/Disabled/Veterans**

**Compensation**

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $23.0007 - $25.3054 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.



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