Assistant Manager, Customer Operations

3 weeks ago


Gilbert, United States Old Navy Full time

Job Overview:
**Responsibilities**:

- Develop and implement operational strategies to improve productivity and efficiency
- Manage inventory levels, including stock replenishment and ordering
- Supervise staff to ensure smooth operations and provide training as needed
- Monitor sales performance and implement strategies to drive revenue growth
- Maintain a clean and organized store environment
- Oversee cash register operations and ensure accuracy in transactions
- Utilize POS systems effectively for sales tracking and reporting
- Communicate with vendors to negotiate pricing and place orders
- Utilize retail math skills to analyze sales data and make informed decisions
- Ensure compliance with company policies and procedures

Qualifications:

- Proven experience in sales management and store operations
- Strong time management skills with the ability to prioritize tasks effectively
- Proficiency in cash register operations and POS systems
- Knowledge of stock management principles and practices
- Excellent communication skills to interact with customers, staff, and vendors
- Ability to make informed buying decisions based on market trends
- Familiarity with retail math concepts for pricing and profit margin calculations
- Previous experience in grocery store or retail store management is a plus

Pay: $50,000.00 - $60,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 3 years

Shift:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

**Experience**:

- Customer service: 3 years (preferred)

Ability to Commute:

- Gilbert, AZ 85295 (required)

Ability to Relocate:

- Gilbert, AZ 85295: Relocate before starting work (required)

Work Location: In person


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